Section 4 - Human Resources

Authors Avatar


Table of Contents

Open Hours, Staff and Wages        3

Work Hours, Wages Costs And Work Rota        4

Wage Slip        5

Job Descriptions and Person Specifications        6

Staff Recruitment Process and Vacancy Ad        9

Employee CV (Curriculum Vitae)        11

Job Application Form        12

Interview Questions        14

Contact Of Employment        16

Legislation (Equal Opportunities Law)        18

Human Recourses Info

1. What hours will your business be open?

My businesses opening hours will be

Monday to Friday: 10am to 1pm - 2pm to 6pm

Saturday: 11am to 12.30pm – 1.30pm to 3pm

Sunday: 12pm – 2pm

Bank holidays: Closed

My pharmacy will have a 1 hour lunch break in the middle of the day. I decided to open my pharmacy at these times because in my market research the questionnaire showed that most people want my business to be open at these times.

 2. What sort of jobs/work will you need people to help you with/do?

I will need a person that will work at the till, a person that will dispense prescribed medicine from the store room, and someone who will stock shelves. I won’t need a lot of employees as my business is only a small shop.  

3. How many staff will you need to employ?

I will need to employ 2 people who could do the job properly and have the skills (e.g. good at carrying and lifting for being a shelf stacker, experienced of working at a till in a shop, etc…) I will be working in my company as well as the 2 employees

4. How much wages will you pay them? Per hour? Per week? A salary? Per year/per month? Overtime? Bonuses?

All employees will get £5.40 per hour overtime.

At the end of each term one employee will receive a bonus for working very well. Bonuses will range from £30 to £50.

5. How many hours per week will your employees work – part time or full time?

Full time employees will work 35 hours from Monday to Friday and 7 hours per day, Saturday 3 hours per day and on Sunday 2 hours per day. In total they will work 40 hours per week.

Part time employees will work 17.5 hours from Monday to Friday and 2 hours on the weekend. In total 19.5 hours in a week.

6.  My Pharmacies Rota is show below. On Friday employee 3 will work 45 minutes overtime, on Friday and Sunday employee 2 will not have any work but if I decide that I will need employee 2 to come in on these days I will notify them in advanced to come in and they will receive overtime.

  1. Now you know who is working for you, for how long and how much you will pay them. Calculate how much the staff will cost the business per week

In a week the staff will cost £748, I worked this out by doing the sum: £230+£211.75+306.25=£748. This cost will include my wages. There is a risk for my business because if I don’t make enough money in a week I wouldn’t be able to afford it.

8.   This is what my companies wage slip would look. When employees (and I) get wages we will receive this with the wages.

» Job description and Person Specification for Medicine Dispenser

A community or retail pharmacist works according to legal and ethical guidelines to ensure the correct and safe supply of medical products to the general public. They are involved in maintaining and improving people's health by providing advice and information, and supplying prescription medicines.

Retail pharmacists also sell over-the-counter medical products and instruct clients on the use of medicines and medical appliances.

The employee will work 40 hours per week and will be paid £6.25 per hour on a weekly basis. Interview is required and employee is required to wear smart clothes.

Typical work activities include:

  • dispensing prescription medicines to the public;
  • checking dosage and ensuring that medicines are correctly and safely supplied and labelled (pharmacists are legally responsible for any dispensing errors);
  • supervising the preparation of any medicines (not all are supplied ready made-up by the manufacturer);
  • keeping a register of controlled drugs for legal and stock control purposes;
  • liaising with doctors about prescriptions;
  • selling over-the-counter medicines;
  • counselling and advising the public on the treatment of minor ailments;
  • advising patients of any adverse side-effects of medicines or potential interactions with other medicines/treatments;
  • providing a range of specialist health check services;
  • monitoring blood pressure and cholesterol levels;
  • offering a diabetes screening service;
  • providing pregnancy testing;
  • overseeing the ordering and safe storage of medical products;
  • arranging the delivery of prescription medicines to patients;
  • keeping up to date with current pharmacy practice, new drugs and their uses;
  • maintaining computerised records;
  • managing, supervising and training pharmacy support staff;
  • selling healthcare and other products, such as toiletries, cosmetics and photographic items;
  • budgeting and financial management;
  • Promoting sales and developing the business.
Join now!

The successful candidate should ideally:

  1. Have good qualifications;
  2. Be hard working and have a little of the ‘perfectionist’ about them;
  3. Have a good amount of knowledge on medicine;
  4. Have a experience of working in a retail pharmacy or in retail store;
  5. Have good communication skills and have good teamwork skills;
  6. Exude enthusiasm, ambition and a commitment to their own continuous professional development.

» Job description and Person Specification for Shelf Stacker

This is a part time job for anyone above the age of 16. This job includes carrying bulk ...

This is a preview of the whole essay