Study the most important aspects of the human resource development and other activities and the human welfare in the result of such activities.

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DEDICATION

We dedicate our report to our respected teacher Prof. E.  Din, who taught us with the great affection and dedication and let us understand how to manage human resource at organizational levels in a proper manner and how to analyze the selection and recruiting processes. We feel proved to present this project in the hand of the scholar of the new modern era. He gave us a prestigious knowledge about the different aspects of human resources management, due to which we are able to write this report.

PREFACE

The primary objective of underlying the assessment review is to study the most important aspects of the human resource development and other activities and the human welfare in the result of such activities.

This report is written on Shaukat Khanum Cancer Hospital and Research Centre. We will observe the human resource activities and the job analysis.

 

ACKNOWLEDGEMENT

We are very thankful to Prof. E. Din for his guidance and for giving us a project on Human Resource Management. We are grateful to Management of Shaukat Khanum Memorial Hospital for their cooperation. We would like to thank Miss. Amna, acting director HRD, who gave her precious time to provide us information on different aspects of the human resource development processes at SKMCH&RC. We would not have been able to complete this project without her cooperation.

SHAUKAT KHAUM MEMORIAL CANCER HOSPITAL AND RESEARCH CENTRE

Shaukat Khanum Memorial Cancer Hospital and Research Centre (SKMCH & RC) is a state-of-the-art cancer centre located in Lahore, Pakistan. It is a project of the Shaukat Khanum Memorial Trust, which is a charitable organization established under the "Societies Registration Act XXI" of 1860 of Pakistan. The institution is the brainchild of Pakistani cricket superstar, Imran Khan. The inspiration came after the death of his mother, Shaukat Khanum from cancer. The Hospital is a project of Shaukat Khanum Memorial Trust - a non-profit legal entity established under the laws of Pakistan. The Board of Governors formulates overall policy and consists of bankers, researchers, businessmen and physicians. The hospital is managed by a  from clinical, administrative and nursing backgrounds. 

MISSION STATEMENT 

To act as a model institution to alleviate the suffering of patients with cancer through the application of modern methods of curative and palliative therapy irrespective of their ability to pay, the education of health care professionals and the public and perform research into the causes and treatment of cancer.

Educational Programs

<>Post-graduate training programs (recognized by College of Physicians and Surgeons of Pakistan) in the fields of:

Nuclear Medicine, Radiation Therapy, Medical        Oncology, Radiology, Pathology, Medicine

<>Post-graduate training in Medicine recognized by the Royal College of Physicians (UK)

<>Diploma Course in Oncology Nursing (recognized by the Nursing Council of Pakistan)

<>Quarterly Basic and Advanced Cardiac Life Support Courses (BLS and ACLS)

<>Course for Medical Technologists (EKG, PFTs and Respiratory technology)

<>Electives for Medical Students and Physicians in training.

JOB DESCRIPTION

Occupational Summary: 

Direct and coordinate the preparation of the operational budget for Shaukat Khanum Memorial Cancer Hospital Administration; direct monitoring of fiscal operations for compliance with approved budget; implement University policies and guidelines as they relating to budget and payroll.

Work Performed: 

Direct preparation of the annual budget for Shaukat Khanum Memorial Cancer Hospital Administration; consult with officials to determine policies, guidelines and program changes which may bear upon budget objectives; evaluate requests recommending changes, deletions and/or additions; prepare final budget for management review.

Direct monitoring of revenues and expenditures for realization of and compliance with approved budget; consult with departments as necessary to deter-mine cause of major variances, remedial alternatives and effect on future operations; prepare reports for higher management with narrative explanation of deviations from approved budget.

Direct financial analysis of major programs and capital projects.

Review financial analysis and business plans prepared by analysts, department heads and Assistant Operating Officers for reasonableness.

Provide data to Hospital Administration as necessary to assure accurate intra-institutional distributions of revenues and expenditures.

Provide information to various federal, state, professional and University organizations or staff concerning Shaukat Khanum Memorial Cancer Hospital fiscal operations.

Prepare various special reports for higher management.

Plan and schedule departmental work, ensuring proper distribution of assignments and adequate manning, space and facilities for performance of duties.

Direct departmental personnel functions including, but not limited to, hiring, rate recommendations, promotions, transfers and vacation schedules.

Perform other related duties incidental to the work described herein.
 

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. 
This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. 


MINIMUM HIRING SPECIFICATIONS 
 SKMCH& RESEARCH CENTRE 

EDUCATION/TRAINING 

Work requires knowledge of accounting or business principles and practices generally obtained through completion of a bachelor's degree program in an accounting or business-related field. Certified Public Accountant or Master’s of Business Administration preferred.

EXPERIENCE 

Work requires seven years related business or administrative experience to acquire competence in applying general accounting principles, personnel practices and coordination of major administrative functions.

A master's degree in a related field, such as business or health administration, may be substituted for experience on a 1:1 basis.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

SKILLS 

1001 SUPERVISION
1003 BUDGET PROJECTIONS
1006 ANALYZE TRENDS
1007 INTERVIEWING SKILLS
1008 PERSONNEL PRACTICES
4105 ACCOUNTING/BOOKKEEPING
4106 DUKE PAYROLL SYSTEM
4108 OFFICE PROCEDURES
4109 DUKE ACCOUNTING SYSTEM
4112 BILLING/COLLECTIONS
4117 INSURANCE CLAIMS
4150 CORRESPONDENCE
6031 PC WORDPROCESSING SOFTWARE
6032 PC SPREADSHEET SOFTWARE
6033 PC DATABASE MGT SOFTWARE

Human Resource Management

Hiring

Hiring Standards and Requirements

Special attention should be given to hiring standards that reflect the norm of a community's predominant group. The hiring unit must be prepared to demonstrate that its hiring standards do not automatically screen out applicants whose speech, dress, and personal work habits differ from those of the predominant group. It must be able to demonstrate that any employment tests or other job screening standards that are used, such as possession of a high school diploma, are reasonable measures of successful job performance. Hiring requirements not directly related to job performance, such as a height requirement in a position where height is not directly related to performance, are discriminatory.

Employment Conditions

The law against employment discrimination extends to virtually every aspect of the employer-employee relationship, including discrimination with respect to compensation, terms, conditions, or privileges of employment.

Wages

Discrimination with respect to compensation covers a variety of practices, such as: starting rates or merit increases based on race, color, sex, religion, or national origin rather than qualifications or performance, and different treatment of employees with respect to overtime pay opportunities when based on race, color, sex, religion, or national origin.

Training and Promotion

Employees of similar capabilities must be offered the same opportunities for training, promotion, transfer, and apprenticeship programs.

Discriminatory Environment

We maintain a working environment free of racial, sexual, or ethnic intimidation. This requirement includes positive action when necessary to redress or eliminate employee intimidation.

If harassment of an employee by co-workers or a supervisor occurs, management is obligated to attempt to remedy the situation. Management must take steps to ensure that a strong non-harassment policy is observed at all levels.

Work Assignments

It is unlawful to give employees a disproportionately large share of the less desirable assignments or less favorable hours on the basis of race, color, sex, national origin, or religion.

Facilities

Facilities must be open on an integrated basis to all employees.

Employer Reprisal

We prohibit taking reprisals against employees who initiate, testify, or participate in proceedings against the employing institution.

National Origin Discrimination

Discrimination on the basis of the physical, cultural, or linguistic characteristics associated with a national origin group is prohibited. Job requirements such as fluency in English must be shown to be accurate measures of job performance and must fairly assess educational credentials from foreign institutions. In addition, a working environment must be maintained that is free from ethnic slurs, jokes, or other verbal or physical behavior which unreasonably interferes with an employee's work performance.

Religious Discrimination

Religion is defined to include all aspects of religious observance, practice, and belief, such as:

  • grooming habits,
  • observance of mourning
  • Prohibition of medical examination.

Reasonable accommodation may include practices such as prayer breaks, shift swaps, flexible scheduling, or change of job assignments which may differ from the employer's or the potential employer's requirements regarding schedules or other business-related conditions.

SEX DISCRIMINATION

Hiring standards are not permitted that prohibit women from:

  • carrying or lifting weights in excess of set limits,
  • working during certain night hours,
  • working more than a specified number of hours per day or week, or
  • Working for set time periods before or after childbirth.

Rules that limit or restrict employment of married women but are not applicable to married men are not permitted. An employment policy that excludes applicants or employees (married or otherwise) due to pregnancy is not permitted.

Testing & Recruitment

Policy

No employee shall report to his or her work site impaired by drugs or alcohol, including drugs prescribed by a physician and over-the-counter medication. If an employee reports to his or her work site impaired by any drug or alcohol, this behavior shall be deemed unacceptable personal conduct, for which corrective action may be imposed, except that those impaired by a legally prescribed drug may be given appropriate work restrictions.

Pre-Employment Testing Policy

Testing for drugs and/or alcohol will be conducted on all applicants to whom an offer of employment has been extended. All offers of employment are subject to the terms and conditions of this policy. Failure to cooperate in such a test will result in a withdrawal of the offer of employment. Any applicant who refuses to submit to or tampers with a drug test shall be ineligible for hire.

If the test is positive, the information will be forwarded to a Medical Review Officer for assessment. Unless satisfactory reasons exist for a "positive" test result (i.e. taking prescribed medications, false-positive result, etc.) the offer of employment will be withdrawn and the applicant may not reapply for employment for a period of 365 days. If the applicant suspects a false positive test result, the applicant may request a follow-up test to be administered within 48 hours. If satisfactory reasons appear for the false positive result, the individual may be subject to follow-up random testing for continued confirmation of appropriate use of medications. Test results will be reviewed in confidence by the HR Services Director or designee, (Manager of Employment), who will convey the results directly to those with a need to know.

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Refusal To Undergo Testing

If the employee refuses testing, the supervisor should remind the employee that refusal may result in termination. If the employee continues to refuse, an immediate investigatory suspension (in accord with the Corrective Action Policy) until further notice should be implemented. If testing is accomplished, the employee should be placed on an investigatory suspension with pay until test results are received.

Hiring & Recruitment

The Chief Executive Officer, the Chief Operating Officer, and Vice President for Human Resources are committed to hiring practices that are applied consistently and equitably, thereby demonstrating support for merit-based recruitment and selection.

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