One of my organisation objective is to attract as many as customers I can to the restaurant. Therefore I have located my restaurant near the Dark Forest ride, where there is a high chance of us attracting customers. As The Dark Forest Ride is new and has attracted wide range of customer it will also be profitable to my restaurant. This means i have also achieved my second objective which was to make profit. After the customers have taken the ride they might also visit my restaurant or some customers may have take away so while they are queuing up, they might as well have light food.
One of my organisation objectives is to be remaining very competitive in the market. Therefore To be competitive, I need to start offering wide range of product and service to our customers. This means had to sell varieties of food for our customers such as fish & chips, pizza, fried chicken, sandwich, kebab and many more.
My other organisation objective is to attract as many as customers I can to the Furnishing
Customer would expect the restaurant to have enough facilities that meets their needs. Therefore to meet their expectation, My restaurant would have excellent furniture facilities such as small pedestal tables and chairs. This will allow our customers to sit and eat at the restaurant very comfortably. Our restaurant will also have displays and posters of the ghosts in a comic role, so the customers can have a little laugh while their food is being served. Also outside of the restaurant there will be statues of ghosts welcoming the customers into the restaurant with a smile on their face. This will shows my customers the sign of first good impression.
We are likely to get different types of customer coming to our restaurant such as families and groups. Customer such as families would expect enough tables and seats to be available to them as they are coming to their restaurant in a larger group. Therefore to meet the needs, my restaurant will have 2 floors with first floor having 12 tables and second floor with 15 tables. This is because as part of organisation objectives, we will be looking to attract as many as customers therefore we need enough tables and seats to allocate them. The restaurant will have 1 lift which customers can use to get to the second floor and lift is also useful for disable people and we are also providing toilet facilities to our customer in both floors
Customer would expect most restaurants to have two doors, one for entrance and one for exit. This is because if they use same door for both entrance and exit then it will difficult for them to come in and out of the restaurant. The place will be too congested. Therefore to meet the needs of my customer, my restaurant will have automatic doors for customer to use. The entrance will be wide enough for customers to walk in and will be wide enough for wheelchair users to access and out also will be wide enough or , customer to enter and exit at the same time. My restaurant will also provide fast service which allows my customer to get their service a lot quicker.
