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The CO-Operative Group Review B-TEC

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Introduction

The Co-Operative supermarket is a limited business established in 1863 in Manchester, England. The company exists in the secondary sector and provides both products and services internationally to around 10 million customers per week. The business is owned by Peter Marks which employs 87,000 people in 4,300 stores with 2,500 recently refurbished. The Co-Operative Group also owns Somerfield, a subsidiary of the company. It is a large business which has a turnover of around 9.4 billion (2007). Each of the two and half million members has a say on how the business is run. The Co-Operative's own food range is ethically sourced and sells food grown from their own farms making them the only retailer to do so. ...read more.

Middle

The bank have a very good reputation in the eye of the British public earning many awards and are often rated highly in terms of customer service. They have an Ethical Policy which is based on the views of its customers. * Co-Operative Travel - The service operates over 400 high street travel agencies as well as call centres and online booking. This makes it the largest independent travel agency and their independence work in the business' favour as it is easier for them to offer cheaper holidays with a vast range of choice. Their Specialist Cruise Operation has over three million satisfied customers yearly. ...read more.

Conclusion

Their funeral homes are run 24 hours a day at over 800 locations. They specialise in arranging funerals in both the present and for the future. They also offer a range of choices including memorials and floral tributes. * Co-Operative Insurance - This is a service which deals with insurance for cars, homes, travel, life, health, building and commercial business. The service was the 'Best Online Motor Insurance Provider' of 2008 as voted by the public. * Smile - The Internet Bank - Smile is an internet bank which helps the public conveniently do their essential banking from their own home. It was launched in 1999 as part of the Co-Op Bank. Smile offers a comprehensive choice of products such as current accounts, credit cards, savings and loans. They also won the 'Best Internet Bank Provider' award six times. ...read more.

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