• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The Different Management Theory's used Within Bodyshop and McDonalds.

Extracts from this document...


The Different Management Theory's used Within Bodyshop and McDonalds. Introduction The aim of this report is to show the different types of management theory's and how they are now used in Bodyshop's and McDonald's business to day. The different management approaches In this section I will list the different approaches to management and explain what they mean. Also I will state the advantages and disadvantages for each approach. Scientific management is the most influential theory in production line businesses during the first two decades of the twentieth century and is still widely used to day. Scientific management was thought up by an American called Fredric Winslow Taylor (1856-1915). His theory consisted of 5 principles. These were: 1. An understandable dissection of tasks and responsibilities between management and the workforce. 2. Use of scientific methods to establish the best way of undertaking a job. 3. Scientific selection of the employee to execute the newly designed job in the way specified. 4. The training of the selected employee to perform the job in the way specified. 5. Enthusiastic co-operation with the workers to ensure that the work was performed in accordance with scientific management. ...read more.


Motivation is achieved by incentive and involvement in team ideas. * Participative - the manager has total respect and trust for their employees. They allow the employees to work by themselves or in groups with minimal interference from the manager. Motivated employees are rewarded when they have achieved a goal set by participation. The manager helps their employees with their ideas and opinions. A good and affective manager would have the best aspects from the consultative and participative styles. This is so they can deal with different employees needs in more of a constructive way as well as play a more supportive role when their employees are working on a problem. Argyris, along with Donald Schon, produced a theory that managers fell into two different models Model 1 - this manager does not like giving their employees the chance to put their ideas across and feels that they have to impose themselves on others to get their point across. The manager will only teach their employees how to conform, which is called single loop learning. Model 2 - this manager is the exact opposite to a model 1 manager in the way they will allow and encourage employees to have their own ideas. ...read more.


To combat this problem she decided to send out videos of her pep talk to each store. The down side to this was that she was unable to speak to the new employees face to face and gain each others trust and respect or find out their ideas for improvement. To day Bodyshop has lost its employee friendly look and is more stakeholder driven. This means it Look's more at making a profit than how to keep staff happy and in the diction making loop of the business. For Bodyshop to improve it needs to go back to its employees and get them more involved in dictions at their store. Also it could give staff free samples of new products that they are bringing out, as when a customer comes in and enquires about it they can pass on the own experience of the product. Conclusion From this report I have seen that both Bodyshop and McDonalds have changed there management styles around. In McDonald's cases they started off being customer orientated and didn't look at their staff needs, but now have a more balanced approach. Whereas Bodyshop, who had a very good relationship with its employees, changed to become more interested in its profits. James Pitcher 10/05/2007 Management Theories.doc P1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Marked by a teacher

    McDonald's. What are the Management functions at McDonald's?

    5 star(s)

    Senior managers remain responsible for all delegated work; they 'carry the can'. Management Skills in Mc Donald's Management in Mc Donald's concentrates on building management skills. There are three basic management skills in Mc Donald's: technical, human and conceptual. A technical skill is the ability to use tools, techniques, and specialized knowledge to carry out a method, process, or procedure.

  2. Marked by a teacher

    McGregor -Theory X and Theory Y

    5 star(s)

    Workers cannot be motivated by money alone, they seek more than financial satisfaction from their jobs.

  1. Tesco's different stakeholders are:Employees

    If a lot of the shareholders start to sell they shares then the shares will not be worth as much as they would have been worth if they had not been sold. To resolve these problems between the two stakeholders there have been public relations to show the different things

  2. What is the purpose of management theory? Explain how knowledge to understanding of management ...

    possibly even disciplinary action, Theory Y and Theory Z workers are, again, self motivated. This allows them to focus on the task, and also their role within the company. Their desire is to be more productive and enable the company to succeed.

  1. Report: Type of ownership of J-Sainsbury

    This type of communication can be more informative than formal communication. Informal communicating is like an unplanned conversation. For example the Manager of J-Sainsbury's maybe walking along the corridor, when he spots an employee the manager tells the employee that he needs to sort out her hours that she is going to be working.


    * Job Evaluation- This is the process of assessing at Sainsbury's the value of one job in relation to another, without regard to the ability or personality of the individual's currently holding the position. It results in a pay range in each job.

  1. Building Effective Teams.

    The last phase is to maintain the participative management program (Lewis & Renn, 1992). The key to sustaining a successful participative management program is in the relations between unions and management. It lies in the philosophy of, and the commitment to, cooperation.

  2. As a short-term business Consultant, I have been hired by Alton Towers PLC to ...

    This process can be found within any business, an example of how Alton Towers uses this process the way that the merchandise sold in the theme park is made. One type of merchandise that is sold at Alton Towers is T-shirts.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work