• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The Impact Of Information Technology On Work Organisations

Extracts from this document...

Introduction

The Impact Of Information Technology On Work Organisations The impact of information technology will have significant effects on the structure, management and functioning of most organisations. It demands new patterns of work organisation and effects individual jobs, the formation and structure of groups, the nature of supervision and managerial roles. Information technology results in changes to lines of command and authority, and influences the need for reconstructing the organisation and attention to job design. Computer based information and decision support systems influence choices in design of production or service activities, hierachal structures and organisations of support staffs. Information technology may influence the centralisation/ decentralisation of decision making and control systems. New technology has typical resulted in a flatter organisational pyramid with fewer levels of management required. In the case of new office technology it allows the potential for staff at clerical/operator level to carry out a wider range of functions and to check their own work. ...read more.

Middle

Improvements in telecommunications mean for example that support staff need no longer be located within the main production unit. Changes wrought by IT means that individuals may work more on their own, from their personal work stations or even from their own homes, or work more with machines than with other people. One person may be capable of carrying out a wider range of activities. There are changes in the nature of supervision and the traditional heirachal structure of jobs and responsibilities. Computer based information and decision support systems provide additional dimensions of structural design. They affect choices such as division of work, individual tasks and responsibility. The introduction of IT undoubtedly transforms significantly the nature of work and employment conditions for staff. Advances in technical knowledge tend to develop at a faster rate than, and in isolation from, consideration of related human and social consequences, e.g. fatigue and low morale are two major obstacles to the efficiency of staff. ...read more.

Conclusion

Continued technical change is inevitable and likely to develop at even greater rate. Managers must be responsive to such change. IT and automation create a demanding challenge. The systems nature of organisations emphasises the interrelationships among the major variables or sub systems of the organisations. The implementation and management of technological change needs to be related to its effect on the task, the structure and the people. It is important to avoid destructive conflict, alienating staff including managerial colleagues, or evoking the anger and opposition of unions. At the same time, it is important to avoid incurring increasing costs or a lower level of organisational performance caused by delays in the successful implementation of new technology. What needs to be considered is the impact of technical change on the design of the work organisation, and the attitudes and behaviour of staff. It will be necessary for managers and supervisors to develop more agile skills in organisation. This calls for the effective management of human resources and a style of managerial behaviour, which helps to minimise the problems of technical change. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Business at Work - ASDA

    In an ever-changing, dynamic world, Asda has realised well in advance that management styles need to be compatible and beneficial to the work culture in modern times, rather than completely autocratic. It essentially employs two management styles, as certain management styles are more relevant and applicable to certain functional areas and departments, depending on their position in their hierarchy.

  2. Produce a case study comparing two business organisations, investigating the extent to which each ...

    We found the results of the questionnaires to be very informative. Tesco discovered that many customers prefer not to make a complaint as they were either too shy or they felt intimidated and didn't want to create a fuss. One customer said: " I've had a few problems in this

  1. Managing Human Resources in Marks & Spencer.

    o The job offer will be withdrawn and offered to someone else o It might be necessary to re-advertise Evaluation of recruitment documents Unfortunately it was not possible to gain any recruitment documents from Boots. After many contacts via telephone and e-mails the examples of documentation was not sent and therefore is not available to evaluate.

  2. Communications in Health & Social Care.

    open and closed questions. * Encouraging others to talk - This is where a person may inspire with hope, courage, or confidence to talk or to keep talking, therefore the use of probes and prompts could be used. Also the use of encouraging interventions can be used e.g.

  1. Business At Work

    to fax stock checks from one store to another. o Letters; this is another way the business can communicate with customers and other stores. Success of communicating internally and externally shows that the business is successful at communicating. Formal and Informal communications used throughout the business helps the business to be more successful because it is important to have both formal and informal communications.

  2. Managing mordern organisations

    Another important role of manager is directing, supervising, and motivating the employees with an intention of bringing out their best possible qualities. This in return will help achieve the goals that have been planned with a high performance from the staff members.

  1. People and Organisations

    There are usually limited channels in which employees can express their view. Wagner and Hollenbeck (2003)3 argue " having voice provides employees with an active, Constructive outlet for their work frustration". Their argument suggests that since opinions, views and feelings cannot be expressed to anyone to change the current situation,

  2. I have decided to investigate a large hotel chain called intercontinental hotels group PLC. ...

    This makes them look "good" so that the customers will return again. Leisure customers Leisure customers are people that come to the hotel mainly on holiday and leisure purposes. They are often tourists to the area. Leisure customers except to be made feel welcome and for the staff to be

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work