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There have been many changes at Blacks recently in the last few months. Blacks are a fairly new business but have already become on of the UK's leading suppliers of outdoor gear. Since opening they have

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Introduction

Impact of a major change at Blacks As I also stated in my introduction there have been many changes at Blacks recently in the last few months. Blacks are a fairly new business but have already become on of the UK's leading suppliers of outdoor gear. Since opening they have generated high revenue and have been highly profitable every year. Every year Blacks beats the previous year in sales which shows that their market share is also increasing. As Blacks looked at their financial status at the beginning of the year and looked at their objectives there was suddenly an opportunity in the market. Competitor called Outdoors, who supply similar products to Blacks for camping was in financial crisis. The only way for Blacks to increase their market share is to close in on competitors. ...read more.

Middle

There were feelings of fear as to what will happen with so many job that and who would work in the new stores. In order to show compassion to the existing workers of Outdoors it was decided that they were going to keep the majority of workers and only make a few redundant that had little product knowledge or were just simply not needed. However the staffs were assured that changes would be made in the culture so as to meet the required level of customer service that Blacks offer. This caused some unrest as they resisted to changes Due to workers being let go some rumours got around through to Blacks stores that existing Blacks employees may have been dropped. However it was just a rumour that fizzled out and started with no real reliable source. This was one main change that happened at Blacks. ...read more.

Conclusion

I will propose six easy steps: 1. Managers should keep workers informed at each stage as to what is going to happen. This can be done by having: -regular staff meetings -regular discussions -issue bulletins -team briefings 2. Managers need to involve workers in the decision making process. This way it helps them to feel a part of the organisation 3. Take steps to avoid rumours spreading and misinformation circulating within and outside the company 4. Set up works council where worker representatives can meet with senior management and discuss issues pertaining to the future of the business 5. Invest in training to enable workers to cope with change, also offer counselling to the workers who may need to be made redundant 6. Review the organisational culture to ensure it fits with the future plans for the business ?? ?? ?? ?? Page 31 ...read more.

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