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This is a report on Marks and Spencer a well known retail company in the UK. Marks and Spencer has also recently been in the news for falling profit and sales in 1999/2000

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  • Essay length: 11502 words
  • Submitted: 31/03/2006
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GCSE People in Business

The first 200 words of this essay...

Business and management

Unit 2

Task 1

This is a report on Marks and Spencer a well known retail company in

the UK. Marks and Spencer has also recently been in the news for

falling profit and sales in 1999/2000. So Marks and Spencer is now on

its way to recovery. It's famous for setting the highest of standards

in the retail industry, pioneering its own charge card and generating

such snob value on its products, yet controlling prices to bring their

products within most people's reach. Marks and Spencer has extended

its brand overseas where it continues to achieve substantial growth.

This is likely to be its main source of growth in the near and long

term future as the company develops its franchise business.

There are around 628 locations for Marks and Spencer's. The company

makes great weight of how it is run - first class customer service,

operating efficiency (through economies of scale), long-term

partnership with suppliers, financial services, staff rewards and

overall

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