Trafford centreFirst choice hyper market a comparision

where they have the foreign exchange desk they have bullet proof glass and only certain members of staff are aloud to enter.Staff training and induction At the Trafford centre all staff have staff training in customer service. All staff have an induction which involves customer service training and special training in the department they work in Signage both internal and externalThere are many sighs in the centre, which tell you where you are and where the nearest shops are. In the car park there are sighs telling you haw many free spaces there are and where. Also they point you in the write direction to the nearest entrances to where you have parked. I think although they have many signs inside the building  Car parkingAt the Trafford centre there are 10.000 free car-parking spaces. In these spaces they have disabled and coach spaces there is also a cycle park. There are security guards walking about and CCTV cameras to keep check on your car. And to make sure it is safe. If you have a problem with your car they provide a free break down service. The car park is well sign posted and easy accessible they also have an electronic signpost to show how many free spaces there is.The hypermarket has free carparking but is too small and is hard to get in and out of because of the traffic lights. The car park has a 1-way system and there Is a guard walking about to ensure your cars safety. There is no coach park but they do have disabled space near the entrance. AccessibilityOn the way to the trafford centre there was many signs telling us which roads to take. The journey there is quite easy and it is basically straight down the motorway.  There is lots of parking however it easy to forget where you parked and I think they should introduce a system, which will make it easier. The trafford centre its self has many entrances, which are disabled friendly and in the centre there are lift and exsculaters making it easy to gain access to the second floor.Catering for individuals needsFriendliness of staffCustomer care desk Staff uniformThe uniform and the Trafford centre are very noticeable and smart. Each department where a different uniform but the colours are the same.  The meeter and greeter wore a top had long red jacket white shirt and black trousers with black shoes.The uniform at the hypermarket is the same every where they have a pink jacket black trousers /skirt and white shirt with black shoes. The uniform is very bright and cheerful and easy to notice.Facilities availableThe Trafford centre has many facilities such as the food court where they provide many different varieties of foods. They also put on shows and dances. Within the Trafford centre there are many toilets and vending machines.  Through out the Trafford centre there are seating areas.In the hypermarket they have 1 toilet for everyone to share I think they need at least 1 for each sex. They provide a seating area with vending machines for when your waiting to been seen. They have interactive activities for you to do around the market and a separate section for foreign exchange so you can go straight to it.