• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Training at Richer Sounds.

Extracts from this document...

Introduction

Training at Richer Sounds Why richer sounds think training and development is so important Richer sounds are very keen in giving each and every colleague training to develop their skills. They also believe training and development to colleagues can give following reason - Their colleague can give better customer service only if they are trained how to give an excellent service - The customer would also gain benefit because they can obtain special advices on any particular product, such as customer can what product is more worth to buy in less amount of money and the quality the product features - Their colleagues will also benefit in working such as finding their jobs interesting and challenging and also as these colleagues get trained they would improve their skills and so now they could also ask for a promotion - Richer sounds will benefit in ways such as their colleagues will stay longer working with them because they will be also developing skills and also gaining more customers due to better customer service given and ...read more.

Middle

this stage colleagues can win the gold award and they can only take in part if they have been to 12 or more listening sessions Some manufacturer who makes their equipmet the company sells also gives technical training. This training is usually taken by mangers only who then teaches their colleagues Management training Richer Sounds have an internal promotion policy, which means that colleagues who wish to progress their careers up to a manger level than they must have passed this level. However his does not make them get promoted straight but in future if there is a vacancy for a managers position then they can apply for a promotion Any colleague can apply to take this training and normally there a\re no refuses made for a colleague not to attend this course. This is because Richer Sounds wants their colleagues to develop more skills themselves. This course include: - Managing and motivating other colleagues - Learning how to interview candidates - All disciplinary rules - How to deal with customer and their problems - ...read more.

Conclusion

safety training when they first start and in later time when they need the training Training at induction During the induction course all colleagues learn the following: - The guidelines for working with display screen equipments - The correct way to lift up loads - To know how to carry out electrical checks on wires or plugs - Dealing with aggressive customers - Dealing when there would be a cause of fire - Personal health and welfare Training for warehouse managers and their colleagues Special training is given to colleagues and managers of the warehouse such as the use of fork lift truck, how to control them Training for managers and companies associate directors In the management development course it covers the health and safety rules but in this course the rules are in relation to the managers responsibilities All associate directors are given a Britannia course, which covers how to carry out risk assessments First Aid Training Any colleague that wishes to attend this course of being trained first aiders can if they wont ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Induction and training

    However induction at the Marriott has many areas to cover, and one thing the hotel takes into serious account is providing the new employees with general information on the hotel, for instance what the organisation does, all though this

  2. A Report on How Richer Sounds Functions

    the public and therefore do not lose any control over the business and also do not have added pressure from shareholders to improve their profits. Also Richer Sounds can benefit from the advantages of being a Limited Company. 4.1.4 Richer Sounds' Activities Richer Sounds' main activities are selling great value

  1. Stakeholders - review of Richer Sounds.

    How does Richer Sounds work with their colleagues? For Richer Sounds colleagues are also as much as important as they find their customers important because without customers or colleagues they would not be able to run their business. Richer Sounds give mega ranges of benefits for their colleagues (which are not given by any other retailer to their employees)

  2. The Carphone Warehouse

    Here, you can access a variety of support materials including e-learning and online assessment, and identify training courses that will be appropriate to you. Your specific training will depend on the area in which you join CPW Contact Centre A four-week training programme will launch your career within one of the Contact Centres.

  1. Job Roles and Working Arrangements At Richer Sounds.

    Without annualised hours, farmers might pay overtime in the summer and not have enough work to keep employees busy during the winter months. More part-time working: The number of employees within the UK who work part-time has increased each year.

  2. rights and responsiblities at richer sounds

    * Holiday pay, including how much time off you are entitled to (nearly all workers are entitled by law to 24 days' paid holiday - they may be entitled to more under their contract. Part-time workers are entitled to a pro rata amount)

  1. HRM Training and development.

    in employees and in a big business the attitudes of an employee are almost as important as the skills and knowledge that the person has. This is because without a good an attitude then the employee will never work productively.

  2. Recruitment At Richer Sounds.

    If the company doesn't receive any phone call from any people regarding the job then finally the company will have to publish it on the newspapers. For specialist employees to recruit the company notifies the vacancy to the employment agency.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work