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Types of electronic communication in business.

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Email This is one of the most common forms of electronic communication in business it is instant messaging and is an accurate form of contact it is an electronic letter sends through the internet to electronic addresses. An example of a business that uses this would be S.W.C lecturers communicate with each other and to students through this. Email is used in businesses because it a quicker and more efficient way to get in touch with clients and business partners also it won't get lost in the mail and it is cheaper. ...read more.


is a communications protocol allowing the interchange of short text messages between mobiles. This would not be so common in businesses it is a more social way rather than professional way to stay in contact but employees may talk to each other through this method of communication. This would not be used in any formal way of communication although between employee's it would be a very easy way to contact each other. Also businesses may use it to contact customers for example Ladbrokes bookies contact there members via S.M.S with promotions. ...read more.


This would be used for businesses communicating and customers also. Fax machine was a necessary in business until 15 years ago Video Conferencing A videoconference is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously. This would be used by franchises global businesses that have to be in many countries communicating to shareholders and important stakeholders. Telephone All businesses would use a telephone to communicate with other businesses and also with it customers. It is done via phone lines you can ring people in any country and there is no delay. ...read more.

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