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What is the main focus of knowledge management in 2003?

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What is the main focus of knowledge management in 2003? Introduction Globalization is getting more and more important, new technologies and changes in workplace organization are generating new skill requirement profiles. To face this challenge, citizens and companies must not only be prepared to engage in lifelong learning but also require a more highly developed and demand-oriented counseling network. The ability to draw on all possible information channels and instruments is skill of the future. At the same time, the expected increases in transnational mobility call for transferable skills in initial vocational training and an easily accessible continuing training system. What are the current challenges of KM? We must use technology to meet organizational goals and challenges. One of the central challenges that all managers face is how to manage organizational knowledge. Knowledge workers are specialists ranging from HR and marketing professionals to software engineers, project managers and business analysts. Knowledge is the key component of their work, so they consume and generate it on a daily basis. Because they are involved with the design of mechanical or logical products using informational systems, they are expected to take in knowledge, process it and disseminate it to other members of the organization. For an organization to remain dynamic, successful management of this knowledge is key. ...read more.


The main focus is the usage of intelligent systems for Experience Management and the necessary processes. The "ingredients" or elements for Experience Management come from various areas such as Experience Factory (e.g. embedding an EM system into the knowledge-relevant processes in a company), ontologies (e.g., as a basis for the domain model vocabulary), data mining and text mining (e.g., on the analysis of existing data and documents), as well as particularly case-based reasoning suitable as a principle, methodology, and technology for supporting many of these activities. [4] Summarizing experience management is a special form of knowledge management, which deals with task-based and experiential knowledge that is both gained and applied when carrying out business-related tasks . Trends During the last year and the course of 2003, knowledge management market has fared better than many other areas. Organizations continue to see knowledge and information management as key areas for investment. However, there has been some shift in priorities. The most significant trend in 2002 has been the level of acquisition activity. While the onus in 2002 may have been on survival, the importance of innovation in the knowledge management market has not changed. Further acquisitions and mergers have now also characterized the market through 2003. Other key trends have emerged in 2002 that we see dominating the knowledge management technology agenda in 2003 according to Erick Woods is going toward a integrated knowledge management suites, collaboration, expertise location, real time consideration, and an semantic enterprise conceptualization. ...read more.


Going forward, as customers deal with companies that are knowledge-enabled and can quickly and efficiently answer their questions, they are going to expect a greater level of service in all of their support interactions. The goal is to make it easier for a knowledge worker to create and share unique results. Instead of specifying a standard output to be created and the standardized steps to create that output, leading the company to a strategy of coaching knowledge workers toward improving their ability to perform, instead of training them to a set standard of performance. I think the best target is in between; real teamwork, internal and external, linked with technology is the focus. What is real is that knowledge management is no longer a new idea. However, it hasn't yet become ubiquitous in industry. And in the current economy, businesses may not be ready to invest in programs that aren't part of their core products. KM is a particularly valuable strategy for industries that especially focus on information. As Thomas Davenport says KM "came of age at a time of unprecedented boom in many leading economies. To persist on the business scene, however, it needs to survive the current bust. It needs to become mainstream, pervasive, and common." [7] Knowledge Management will keep moving forward with new ideas and innovations. It's designed to help believers and practitioners continue advance as a vital part of the business world. ...read more.

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