Which Factors Affect the Motivation of Employees Working At Kings Estate Agency.

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Michael Heath 12E

Business Studies

Which Factors Affect the Motivation of Employees Working At Kings Estate Agency

Introduction

        The aim of this portfolio piece is to find out what motivates workers of the modern day. This will be done by analysing surveys given to Kings Estate Agency, using the Internet and some books to try and find out about different theories about motivation. Consideration will be given to factors such as affiliation, financial reward, praise and achievement.

Hypothesis

        I expect the main trend is that people will be motivated by many needs or wants. Money will I sense play and important role but not the most important. In my opinion non-financial rewards and bonuses will be a very important factor. Everyone likes to know they are doing a good job so general compliments will play an important factor because everyone likes to believe they are appreciated in a work place so you can see you are doing a good job. The more highly motivated the harder work the employees may do and while the need for a variety in the workplace may be satisfied by an interesting job that is challenging. (Theory y, see Appendix D).

I make the assumption that more senior staff will be less motivated by money and more so by the environment and bonuses. Getting recognized for good work or a large effort, and a large variety of work methods that is challenging to avoid being bored are also key factors. To stop the workers becoming bored there are various methods that can be used. For example job rotation could be used. This will help to keep motivation and therefore could increase productivity. Job enrichment also helps to motivate employees, such as letters of appraisal from clients and presents. Any form of praise is good encouragement and will help to satisfy the employees but in the short term praise such as a little complement may work but in the long term praise will need to have some sort of incentive or reward behind it. This is because the employee may not feel satisfied with a pat on the back and want some sort of reward for their hard work. This will help them to feel wanted and feel like and asset towards the workforce. Job security is a also a key to self-awareness as the employees will not feel threatened by job loss.

A firm may reward its workers with high wages. This is done as an incentive for an employee to stay working for a firm. This also means the employees will become more of an asset with more experience rather than constantly employing new workers and training them up to do the job. With the employees being emotionally satisfied there will be a better working environment also. By paying the employees a higher wage there will be an inelastic demand for skill. By constantly employing a new workforce the amount of specialisation and skills in the firm are likely to decrease. Also it is difficult to keep replacing or recruiting new employees. This would also add to variable costs and overheads in training. Also this helps to retain workforce and therefore there is improved loyalty.

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Desk Research

        The term Motivation is used to describe feelings of accomplishment, professional growth and recognition, which are experienced in a job that offers sufficient challenge and scope to the worker.  Motivation factors increase sustained satisfaction, which in turn increases productivity.

Motivation actually means a force that causes incentive to do a certain task. Everyone needs motivation to carry out certain tasks happily. If an employee is not motivated then they may struggle to stay focused on their work. This means every work place should have different challenges to carry out every so often or people will become bored and ...

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