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Working in groups at the work place

Extracts from this document...

Introduction

INTRODUCTION Organisations all around the world provide remarkable but extraordinary workplaces for millions of people. The majority of workplaces require employees to interact towards other fellow employees and the public. Working together with other employees generates a group. There are many ways to define a group, "A group may be defined as a collection of individuals who are interdependent in some way" (Johnson and Johnson, p15; 2003). According to this definition, working at the same organisation is the event, which affects them all, and it initiates the individuals to work together. The natures of groups produce a relationship between each individual, which expands from the interaction with one another. Not everyone will get along or have the same opinions, but this teaches everyone to appreciate the fact that all individuals are different and to identify the various cultures. In the workplace when the group gets along, it should improve the effectiveness of the relationships between the people identified. This will help the group to have a high morale and will improve the company's reputation. Lenards, is a well-known poultry shop, which serves a variety of fresh chicken. "It is a multi-award winning company, considered to be one of Australia's leading fresh food retailers and a pioneer in the kitchen ready market"(Dias, 2002). I am currently working at Lenards located at Middle Park, and have been employed there for approximately six months. During these six months, I have particularly become close to two fellow employees, Donika and Nick. I have also formed a good relationship with my manager Ray. The objectives of this report will identify in individuals such as personality and attitudes, behaviors individuals demonstrate that leads a person to believe that they have those personalities and attitudes, the level of morale existing between people in the workplace and the indicators of morale that are present and any cultural and social differences that has an influence on the relationships of these people. ...read more.

Middle

Morale is the mental or emotional condition of a person or group, as indicated by the level of enthusiasm, confidence, cheerfulness, or the like. Nick shows morale through his confidences and cheerfulness at work, where he loves to interact with others. He always shows that he wants to work and is very confident in doing daily tasks. Donika (Employee) Donika shows great deal of personality and is possibly the most complex employee at Lenards. She is an extremely outgoing person she loves interacting with others but is not always aware of people and/or things around her, this becomes one of her weaknesses, feeling. Other than this she is perceiving, but has equal strengths. A feeling person is a person who is more aware of people, problems and situations around them than being logical and objective. This means that the person places more value in people and their life. Donika does not show a lot care for much more than just the job she does, but she likes to know about other employee's weekends, problems and loves interacting. At times she can be a bit judging towards people, for example, she may comment about customers after they have left, such as saying something like, "That person had stinky breath". Perceiving is where an individual always thinks twice before acting or always want to know more about the task given or problem before making solutions for the problems or task. Perceivers like to take in new ideas and perspectives with others but tend to have a weakness in planning and organizing within the workplace. For example, Donika is a less organised employee by not putting her full effort into a task. For example, when it comes to the end of the day and we have just had a rush of customers leaving all our duties out the back unfinished, she will do a lazy job by not washing thing properly so that she is not late to leave work. ...read more.

Conclusion

It never causes a fight because we all understand that we like different types of music and we all share the radio stations. CONCLUSION All organisations require for employees to work in a group. For this to be effective, the members in the group should all get along, understanding each others differences which may relate to culture or society. "Just because people work together in the same work group does not mean the share common interests" (Birchall & Colwill, 1996, p4). All individuals may share many qualities with other people, but they still have their differences, the majority of these come from cultural and social beliefs. It is important for groups to accept each others beliefs so they can interact with each other. Good morale associates with group performances and makes the workplace a happy place. For employees to have good morale, they need to enjoy their job, and when employees enjoy their job they then demonstrate a great attitude towards customers, to influence the return of everyone who is served. I believe that the group at Lenards has a high morale. This is due to the fact that we all get along well; pressure is not put on to anyone, and no one ever seems to complain about working. The customer response is good and we have many regular customers, who very rarely complain. I think that a great influence for the group's high morale is from Ray. Most reasons why employees have low moral is if they don't like their employer. Ray is easy going and does not boss us around, and all of us get along well with him. "Human relations is a process by which management brings workers into contact with the organization in such a way that the objectives of both groups are achieved." (Hodgetts, 1987, p6) Overall, it is vital for group associations to accept each others differences so they can interact together with good team work to produce a good morale to the society. ...read more.

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