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The non-verbal communication in a typical interview.

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The non-verbal communication in a typical interview Michael Argyle (1972), divided non-verbal communication up into the following 10 codes: 1. Eye contact and movement of the eyes 2. Posture 3. Proxemics 4. Orientation 5. Head nods and shakes 6. Facial expressions 7. Kinesics (body movement) and gestures 8. Non-verbal aspects of speech 9. Dress and appearance 10. Touch I will now discuss these 10 codes of non-verbal communication as they are likely to occur in an interview situation. The first form of communication between you and someone else is almost always eye contact. Who we look at and for how long indicates our interest and relation to them. However, in an interview situation, the interviewee will have pre-constructed views related to the interviewer. For example, they know that it is vital that they impress the interviewer, so they know that their non-verbal codes and feedback towards the interviewer must indicate approval. As the interviewer and interviewee shake hands, they will make eye contact, and immediately form an impression of each other. This is important, obviously, as the interviewer needs to form an impression of the interviewee in order to decide whether they are the right person for the job. All first impressions are vital, and if these first few seconds don't go well, then it could affect the rest of the interview, and also affect whether or not the interviewee gets the job. ...read more.


Therefore, in an interview situation, the interviewee should ideally try to orientate him or herself so that they are facing the interviewer. For co-operation and in business situations, a 90-degree angle is most appropriate. Orientation is also to do with touch; however, this would be far too inappropriate in an interview. Head nods and shakes can be used to accompany or even replace speech. In can be used as extra assurance (positive or negative) when accompanied with speech. For example, if a person said, "I agree", nodding their head in addition to this speech would double assure the statement. This also works with shakes, too. If a person shakes their head at the same time as saying "no", it evolves into a more definite no. It can also relate to turn taking in conversation. For example, if the interviewer is talking, and the interviewee wishes to contribute their approval or correspondence with what the interviewer is saying, then they will nod their head, so as to get their point across without rudely interrupting the interviewer. Facial expression is one of the more universal of the non-verbal codes of communication. Movement of the eyebrows, mouth, nostrils and eye shape in various combinations make up a grammar of expressions that are used to indicate our emotions and to accompany speech so as to add meaning to it. ...read more.


Dress and appearance gives people an impression of you before you even begin communicating with them. The way in which you dress gives others information about you, your personality and your mood. You also indicate your culture and whether or not you know what is appropriate in a certain situation. We group people into categories that help us to make snap decisions. For example, if the interview was for a formal place, and the interviewee turned up full of piercings, with bright pink hair, and showing a lot of unnecessary skin then the interviewer would find this inappropriate, and will form a strong opinion of what they are like, and will subconsciously search for evidence to support their judgement in the interview. In other words, it would take a lot more convincing by that person that they are right for the job, than an interviewee who has dressed appropriately for the situation. As I have mentioned previously, touch would be considered inappropriate in an interview situation. The most touch conducted during the interview would most probably be the shaking of the hands at the beginning and/or end of the interview, so I wouldn't consider it a major constituent in this particular interaction. However, if in a rare case an interviewee decided to touch the interviewer repeatedly, or vice versa, this would be considered incredibly inappropriate and create an lasting barrier with further communication (however, if this did happen I doubt that there would be any further communication). ...read more.

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