Organisation culture

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Organisation culture can be defined as the collection of relatively uniform and enduring beliefs, values, customs, traditions and practices which are shared by an organisation’s members and which are transmitted from one generation of employees to the next. One view in the field of organisation culture is the culture metaphor. A metaphor is a word or phrase applied to an object or action which it does not literally denote.1 Metaphor can be powerful means of communicating ideas and are in common use in many organisations. It asserts that culture is a mental state that has to be tolerated since it is incapable of being changed by management. It adopted a phenomenological standpoint and conceptualised culture as a ‘process of enactment’ – not as something that exists ‘out there’ separate from people, but which was actually manufactured by company employees as they interacted with one another on a daily basis within the workplace.2 In highlighting the symbolic significance of virtually every aspect of organisation life, the culture metaphor thus focuses attention on a human side of organisation that other metaphors ignore or gloss over. The culture metaphor opens the way to a reinterpretation of many traditional managerial concepts and processes. It also helps to reinterpret the nature and significance of organisation environment relations.

Culture of the organisation plays a key role in determining a structure that would suit. The organisation stance towards participation and risk-taking will have an impact on the decision pertaining to number of levels and delegation of authority. Congruence between culture and structure is important. Lack of congruence can result in mixed signals across the organisation. Organisational culture is based on differences in norms and shared practices which are learned in the workplace and are considered as valid within the boundaries of a particular organisation. Therefore the efficiency of an organization structure is determined by how well it fits into the culture in which it is set.

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The environments affect the structures chosen by organizational decision-makers through their society’s cultural expectations. Organisational structures are designed to insure survival through social legitimacy by reflecting the surrounding culture’s values and beliefs (Birnbaum-More and Wong 1985). Different cultures give rise to different structures. Culture improves the way structure coordinates and motivates organisational resources to help an organisation achieve its goals, thus, culture affects organisation effectiveness because it improve the organisation work.

As globalisation quickening its pace, more and more organisations become increasingly interested in the markets outside their home countries’ boundaries. To the organisation executives, opportunities overseas indicate ...

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