First and foremost a culture in a business is the attitudes, values and beliefs of a business, the way in which ‘they do things around here’ A good culture in a business is a very important factor because it determines how well a company will do and how successful it is going to be in a competitive market against other companies. A positive culture can also do a lot to promote efficient use of resources. And the attitudes and values which help people to work efficiently together and to adapt to changing circumstances which may arise have a positive effect on the sales, cost of production, design quality and customer care. A carefully defined culture will give everyone in the company a view about how decisions should be taken hence fulfilling the aims and objectives. It provides purpose and a sense of direction. Having all of this will help the company fulfil it aim and objectives.
However if there is not a positive culture in a business, this can often times cause it to falter. If the employees don’t fill a sense of involvement this might cause them to work less efficiently and as a result cause the amount of sales to reduce. There might be less customer satisfaction.
The culture found in Taylor Woodrow Company is more of a people culture because the individual worker (the employees) is central. This company has a keen interest in its workers. The Manager and the employee sit down and discuss together ‘task objectives’ for the employee and the team in which they are present in. (Here it is clear that the employee in this company is allowed to address his or her views). This also shows that as well as a people culture being present in this company a Task culture is also present. They also ‘ identify individual development needs and aspirations’ Also before this meeting actually takes place the individual write a bit about themselves not only what successes they have achieved over the coming weeks etc. The manager will essentially read what they have said and also explain to them the objectives of the company. As well as identifying the ‘successes of the individual in attaining previously decided objectives’ Salaries and bonus payments are increased to according to how well how successful the employee is doing to attain the main goal in the company.
In the end having this type of culture will encourage the worker which in turn the company will operate more effectively and efficiently because everyone has a say. If the employee works their hardest or another term works at their best. They are rewarded…so in the end the employee is happy with what is going on. Even to the extent there is a working type relationship between the manager and the employee, it seems they can address each other about what is going on. The manager even gives them an appraisal so they can reach their goals they want to achieve.
But on the other hand this culture can also have a negative response in the way in which the company operates. Each ‘employee in this company receives two formal performances and development reviews each year, which may become tiresome. Employees are rewarded according to how their performance review, which is rated using a scale. Sometimes knowing that your salary is based on how you are doing can be off putting.
Looking at the BT Company, which is contrary to the culture, which seems to be apparent in the Taylor Woodrow Company. In the BT Company it is bureaucratic, the people who work there don’t have a say they cannot stress any points of view what is going to happen in the company. Everything they do is scrutinised. The controls are very strict even to the extent if the employee moves away or leave the workstation to go to the toilet it is timed how long they can spend. Generally it seems as though they have no sympathy for there workers…. it is very formal. This company is very money orientated. The way the culture is, the employee will probably not be determined to work hard or be motivated.
L Itam