The novel opens in the Central London Hatching and Conditioning Centre, where the Director of the Hatchery and one of his assistants, Henry Foster, are giving a tour to a group of boys. The boys learn about the Bokanovsky and Podsnap Processes

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The novel opens in the Central London Hatching and Conditioning Centre, where the  of the Hatchery and one of his assistants, , are giving a tour to a group of boys. The boys learn about the Bokanovsky and Podsnap Processes that allow the Hatchery to produce thousands of nearly identical human embryos. During the gestation period the embryos travel in bottles along a conveyor belt through a factorylike building, and are conditioned to belong to one of five castes: Alpha, Beta, Gamma, Delta, or Epsilon. The Alpha embryos are destined to become the leaders and thinkers of the World State. Each of the succeeding castes is conditioned to be slightly less physically and intellectually impressive. The Epsilons, stunted and stupefied by oxygen deprivation and chemical treatments, are destined to perform menial labor. , an employee at the factory, describes to the boys how she vaccinates embryos destined for tropical climates.

The Director then leads the boys to the Nursery, where they observe a group of Delta infants being reprogrammed to dislike books and flowers. The Director explains that this conditioning helps to make Deltas docile and eager consumers. He then tells the boys about the "hypnopaedic" (sleep-teaching) methods used to teach children the morals of the World State. In a room where older children are napping, a whispering voice is heard repeating a lesson in "Elementary Class Consciousness."

Outside, the Director shows the boys hundreds of naked children engaged in sexual play and games like "Centrifugal Bumble-puppy." , one of the ten World Controllers, introduces himself to the boys and begins to explain the history of the World State, focusing on the State's successful efforts to remove strong emotions, desires, and human relationships from society. Meanwhile, inside the Hatchery, Lenina chats in the bathroom with  about her relationship with Henry Foster. Fanny chides Lenina for going out with Henry almost exclusively for four months, and Lenina admits she is attracted to the strange, somewhat funny-looking . In another part of the Hatchery, Bernard is enraged when he overhears a conversation between Henry and the Assistant Predestinator about "having" Lenina.

After work, Lenina tells Bernard that she would be happy to accompany him on the trip to the Savage Reservation in New Mexico to which he had invited her. Bernard, overjoyed but embarrassed, flies a helicopter to meet a friend of his, . He and Helmholtz discuss their dissatisfaction with the World State. Bernard is primarily disgruntled because he is too small and weak for his caste; Helmholtz is unhappy because he is too intelligent for his job writing hypnopaedic phrases. In the next few days, Bernard asks his superior, the , for permission to visit the Reservation. The Director launches into a story about a visit to the Reservation he had made with a woman twenty years earlier. During a storm, he tells Bernard, the woman was lost and never recovered. Finally, he gives Bernard the permit, and Bernard and Lenina depart for the Reservation, where they a get another permit from the . Before heading into the Reservation, Bernard calls Helmholtz and learns that the Director has grown weary of what he sees as Bernard's difficult and unsocial behavior and is planning to exile Bernard to Iceland when he returns. Bernard is angry and distraught, but decides to head into the Reservation anyway.

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On the Reservation, Lenina and Bernard are shocked to see its aged and ill residents; no one in the World State has visible signs of aging. They witness a religious ritual in which a young man is whipped, and find it abhorrent. After the ritual they meet , a fair-skinned young man who is isolated from the rest of the village. John tells Bernard about his childhood as the son of a woman named  who was rescued by the villagers some twenty years ago. Bernard realizes that Linda is almost certainly the woman mentioned by the Director. Talking to John, ...

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