Case study: Londons congestion charging scheme-a case study of urban congestion management

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Case study: London’s congestion charging scheme-a case study of urban congestion management

Question: ‘why is the congestion charge so debateable?’

1. How does the scheme actually work?

The congestion charge is a daily £8 levy imposed on drivers choosing to drive within central London. It applies between 07:00 and 18:00 on Monday to Friday, excluding public holidays.

The mayor of London, Ken Livingstone, introduced the congestion charge at £5 a day in February 2003 with the aim of reducing traffic congestion in and around the charging zone. It was increased to £8 a day from July 2005.

Among other aims, the congestion charge is meant to reduce the length of journeys within the congestion zone, improve bus services and encourage motorists to use public transport instead of their cars.

The charge also attempts to collect net revenues to improve public transport facilities in London, as, by law, the proceeds raised by the congestion charge must be added to expenditure on public transport in London.

2. How is money collected?

Drivers can pay the charge in advance or on the day of travel, but if they forget they can pay up until midnight the following day, but will incur a £2 surcharge, taking the total charge to £10. There are several methods of payment, including:

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  • telephone,
  •  text message,
  • post,
  • Online or in a shop.

Failure to pay risks a penalty charge notice of £100.

Groups exempt from paying the congestion charge and those eligible for discounts include people with disabilities, residents living within the congestion zone emergency services and breakdown recovery vehicles, taxis, and drivers of alternative fuel vehicles.

3. How are cars monitored? 

The scheme is monitored by cameras on roads across the congestion charge zone, which read car number plates and cross-references them against a register of cars that have paid the charge. The organisation responsible for ...

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Overall a good and informative case study. However it does not answer the question posed at the start. If it had answered the question it would have strengthened the answer considerably.