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Why Has Dilip, Who Lives In Bangalore, Changed His Name To David

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Introduction

Why Has Dilip, Who Lives In Bangalore, Changed His Name To David? Dilip is an Indian worker who lives in Bangalore. He woks at a call centre in Bangalore that provides a service for a company based in the UK to support his family. He has decided to change his name to David; he has done this because British people recognise the name David more as it is common in the UK. This factor immediately affects the conversation between Dilip and the caller. Most people get the stereotypical view of an Indian call centre worker in their head once they know his name, which immediately sets the conversation off on the wrong foot because the caller may refuse to continue the call, feeling that an Indian person is unlikely to understand them. ...read more.

Middle

Another reason why companies might want to set u call centres in India is because in India there are more people who need work and who are prepared to work longer hours than people in the UK. There are advantages and disadvantages of outsourcing for both countries The advantages and disadvantages of the for the Indian economy are: * if more people are working then it will mean that the Indian government get more money from taxes * if the Indian government get more money it will mean that they can improve things which need to be improve in India and so they will have a better quality of life * however people will still have jobs that don't have good pay so the economy would only be able to grow to a certain point The advantages and disadvantages of this for the UK's economy and for customers ...read more.

Conclusion

is also a good idea to do this because it will help to close the gap between more economically developed countries (MEDCs) and less economically developed countries (LEDCs). This is because if the UK has less call centres it will mean slightly less jobs, which will decrease the UK's economy. It will also significantly increase India's economy because of all the extra jobs (as i explained before). However it wouldn't be a good idea to outsource many other things from the UK because it would be very bad for the UK economy. I think that the economies of MEDCs and LEDCs are definitely connected because neither would be able to survive well without the other, not just because of call centres (obviously) but because of all the other things that we rely on from LEDCs such as food and cars and lots of things used in everyday life. ...read more.

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