• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in Healthcare

Extracts from this document...

Introduction

Transfer-Encoding: chunked ´╗┐Communication Skills Definition Pace of Voice Pace of voice is the speed which somebody speaks. For example; sometimes speaking quickly then slowing down can emphasise on what is being said, it can sound more dramatic. Tone of Voice Tone of voice is the volume spoken by the speaker, they can be high pitch or low pitch. For example; someone could be yelling to express aggression and passion. Questioning (Open and Closed Questions) Open and closed questions are used to persuade people into one side. Open questions lets people elaborate more into detail while closed questions only have a ?yes? or ?no? response. An example of open question would be ?where were you born?? and an example of a closed question is ?Are you a female?? Listening Listening is the act of mindfully hearing and attempting to comprehend the meaning of words spoken by another in a conversation or speech. For example; a teacher speaking directly to student, the student would be listening carefully to the words. Eye Contact Looking another person directly in the eyes. For example; short or broken eye contact can express nervousness, shyness or mistrust and long unbroken eye contact can express interest, attraction or hostility. ...read more.

Middle

Storytelling can be another way for a nursery nurse to educate children. This is because storytelling can increase their vocabulary since the nursery nurse is telling the children a story. The tone of voice the nursery nurse uses can keep the children engrossed. A high pitch voice can tell the children that the character is female and a low pitch, deep voice can indicate a male character. Children can make their own understanding when the nursery nurse tells a story in a thrilling way. Facial expression, gestures and pace of voice can keep the children attention and let them pin point out specific words the nursery nurse may have exaggerated. The child would have understood what the nursery nurse is implying to them by the verbal and non-verbal communication used by the nursery nurse. When a nursery nurse describes something serious to child their tone of voice would not be cheerful and would be low for only the child to hear and understand. If the child is in trouble, they would know that they did something wrong from the straight forwardness used by the nursery nurse. The nursery nurse would be talking serious to the child and maintaining eye contact with the child to show superiority. ...read more.

Conclusion

The nursery manger would be professional when writing letters in a formal language because informal would make it casual and make them look unprofessional or seem to the parents. Formal would show the parents that the nursery is reliable in caring for their children. Another similar scenario would be a nursery nurse formally speaking to a nursery manger or child protection officer about suspected abuse. Abuse is a serious topic that involves a wellbeing of a child and so can?t be casually said or assumed by a nursery nurse, it has to be professional. A child is physically, emotionally, socially and maybe be intellectually affected by abuse. So when a nursery nurse speaks to the manger or a child protection officer they would have to be professional and stern about their opinions and facts. They would have to inform the manager and child protection officer about the child?s behaviour by verbally communicating because non-verbal communication, such as touch or contact and proximity would not be necessary for this scenario. The nursery nurse needs to clearly tell the child welfare state and behaviour in a manner that the manager and child protection officer can understand what the nurse is stating without having to read between the lines. Reference: http://www.nurseryworld.co.uk/communication http://www.pearsonschoolsandfecolleges.co.uk/FEAndVocational/HealthAndSocialCare/BTEC/BTECLevel2FirstHealthandSocialCare/Samples/StudentBook/BTECLevel2FirstHealthandSocialCareStudentBookSampleMaterial-Unit1CommunicationinHealthandSocialCare.pdf ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Health and Social Care essays

  1. Marked by a teacher

    Health and social care, OCR Nationals double award promoting health and well being

    4 star(s)

    Jayaweera's lifestyle and his PIES Jayaweera isn't interested in getting a balanced diet as said above. As his favourite food is string hoppers, he is used to eat lots of carbohydrates. At the same time, he is suffering from diabetes.

  2. Marked by a teacher

    Analysis of One Individual's Health and Wellbeing

    For different kind of reasons, we all need to eat well. We need to eat well to supply energy, if you eat well, your body will continuously keep your heartbeat beating, keep you breathe a let you stomach digest. When you eat the right amount of food, it gives you the right amount of energy.

  1. Developing effective communication in health and social care settings. Examples of one-to-one and group ...

    This enabled myself and Nicky to feel comfortable around each other has we had didn't no each other well enough. If we were to close to one another we may have felt uncomfortable or shy with each other which then would have led to Nicky having a negative experience with me.

  2. Unit 2 Section E Health and Social Care

    * C4- take some time out and do things more dependently. * C5- begin to take part in social activities to make new friends. * C6- to carry in checking that you are on target and confirm your calorie intake.

  1. Safe Guarding, Anti Social Behaviour and Domestic Abuse assingments

    have been making threats to others .The employer may decide not to give you the job because of what is on that social media page as if this is how they act online, they may be capable of doing this in the workplace putting residents in danger of abuse.

  2. The practitioners responsibility in a professional relationship is that they should be able to ...

    Multi-agency also provides better quality services, children, young people family needs and much more.A main point of the mulit-proffesional approach is the CAF Common Assesment Framework, which allows different proffessionals and agencies to assess a childs needs using form so that no information is lost or repeated.

  1. GCSE Unit 3 - Types of Health & Designing a Healthcare Plan.

    An example of someone who has a holistic view is my cousin because she goes to gym every day for an hour which helps her burn fat and become more active, this helps her physically. She attends university and has many friends, this helps her intellectually as she learns new

  2. Examining the Support and Care Provided for Four Children

    look after her for example making sure the career has done CRB checks. There should also have someone that comes in to work with her in for example a youth worker because she will need someone to talk to her and help her get her life back to normal.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work