• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in Healthcare

Extracts from this document...


Transfer-Encoding: chunked ´╗┐Communication Skills Definition Pace of Voice Pace of voice is the speed which somebody speaks. For example; sometimes speaking quickly then slowing down can emphasise on what is being said, it can sound more dramatic. Tone of Voice Tone of voice is the volume spoken by the speaker, they can be high pitch or low pitch. For example; someone could be yelling to express aggression and passion. Questioning (Open and Closed Questions) Open and closed questions are used to persuade people into one side. Open questions lets people elaborate more into detail while closed questions only have a ?yes? or ?no? response. An example of open question would be ?where were you born?? and an example of a closed question is ?Are you a female?? Listening Listening is the act of mindfully hearing and attempting to comprehend the meaning of words spoken by another in a conversation or speech. For example; a teacher speaking directly to student, the student would be listening carefully to the words. Eye Contact Looking another person directly in the eyes. For example; short or broken eye contact can express nervousness, shyness or mistrust and long unbroken eye contact can express interest, attraction or hostility. ...read more.


Storytelling can be another way for a nursery nurse to educate children. This is because storytelling can increase their vocabulary since the nursery nurse is telling the children a story. The tone of voice the nursery nurse uses can keep the children engrossed. A high pitch voice can tell the children that the character is female and a low pitch, deep voice can indicate a male character. Children can make their own understanding when the nursery nurse tells a story in a thrilling way. Facial expression, gestures and pace of voice can keep the children attention and let them pin point out specific words the nursery nurse may have exaggerated. The child would have understood what the nursery nurse is implying to them by the verbal and non-verbal communication used by the nursery nurse. When a nursery nurse describes something serious to child their tone of voice would not be cheerful and would be low for only the child to hear and understand. If the child is in trouble, they would know that they did something wrong from the straight forwardness used by the nursery nurse. The nursery nurse would be talking serious to the child and maintaining eye contact with the child to show superiority. ...read more.


The nursery manger would be professional when writing letters in a formal language because informal would make it casual and make them look unprofessional or seem to the parents. Formal would show the parents that the nursery is reliable in caring for their children. Another similar scenario would be a nursery nurse formally speaking to a nursery manger or child protection officer about suspected abuse. Abuse is a serious topic that involves a wellbeing of a child and so can?t be casually said or assumed by a nursery nurse, it has to be professional. A child is physically, emotionally, socially and maybe be intellectually affected by abuse. So when a nursery nurse speaks to the manger or a child protection officer they would have to be professional and stern about their opinions and facts. They would have to inform the manager and child protection officer about the child?s behaviour by verbally communicating because non-verbal communication, such as touch or contact and proximity would not be necessary for this scenario. The nursery nurse needs to clearly tell the child welfare state and behaviour in a manner that the manager and child protection officer can understand what the nurse is stating without having to read between the lines. Reference: http://www.nurseryworld.co.uk/communication http://www.pearsonschoolsandfecolleges.co.uk/FEAndVocational/HealthAndSocialCare/BTEC/BTECLevel2FirstHealthandSocialCare/Samples/StudentBook/BTECLevel2FirstHealthandSocialCareStudentBookSampleMaterial-Unit1CommunicationinHealthandSocialCare.pdf ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Health and Social Care essays

  1. Marked by a teacher

    Health and social care, OCR Nationals double award promoting health and well being

    4 star(s)

    If he had enough time to rest, I am sure that he will think about his health more. Jayaweera will eat more healthily and he will spend some time enjoying leisure activities. These things could improve his health greatly. Two measures of health.

  2. Marked by a teacher

    Analysis of One Individual's Health and Wellbeing

    These relationships are called formal relationships. To get on well in society, we need to have both types of relationships. Examples of Formal and Informal relationship are: Friends Family Boss & Staff Teacher & Student Relatives Doctors& Patients Francine has some supportive relationship such as friends, but not family as she said before, but she knows

  1. Developing effective communication in health and social care settings. Examples of one-to-one and group ...

    allowed all the distractions to come in and it would divert Nicky's attention and focus on to that. Whatever the others were doing, the carers and the service users made Nicky want to go and join in. For my group interaction I firstly used the first stage of the communication cycle which is Aiming.

  2. Health revision notes. Nutrition, Health and Development

    The objective of WHO is to attain the highest level of health for all people. The WHO organizes its operations globally into 6 regions. These are: * African Region * Americas Region * Eastern Mediterranean Region * European Region * South East Asian Region * Western Pacific Region * The

  1. Unit 2 Section E Health and Social Care

    There were not enough vitamins or minerals, which would have helped her to not become anorexic and bulimic. Although, I have given her more food to eat on the diet plan, but there is still room for improvement. I will still need to encourage, and push her to become healthier.

  2. factors thata effect health and well-being

    This will affect Elizabeth in every aspect of her life. Elizabeth will be physically benefited, as she will be less likely to become ill, as depression and stress can weaken the immune system. Elizabeth will also perform better at work as she will be happier and be able to think clearer, and she will be more alert and function better.

  1. GCSE Unit 3 - Types of Health & Designing a Healthcare Plan.

    do actives such as join a wheel chair basketball club and have an active life?? Another example of someone is Fern Briton. Although she is attractive, quick-witted and extremely well liked, has a loving family and an excellent career, she realized that she would be physically fitter if she lost weight, which she did successfully.

  2. The practitioners responsibility in a professional relationship is that they should be able to ...

    identification of any needs the child might have and would help recognize if there are any problems in your child and help give support for example if they have special needs. This would benefit parents by giving be support for difficulties that they have in life.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work