• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Developing Effective Communication in Health and social Care

Extracts from this document...


´╗┐Kirsty Hall Unit 1 Developing Effective Communication in Health and social Care Communication is a way of creating an understanding with an individual or within a group, it is important that you have good communication skills when working with others in order to follow and obey instructions clearly and correctly without any misunderstanding. Communication in health and social care settings is used daily, for example teachers communicate with pupils, parents and work collies, In this health and social care environment it is important that commination is clear from both the teacher and parent in order to hold a fluent conversation that maintains eye contact, teachers will need to communicate with parents to discuss their child/children?s school work or issues that may need to be addressed in more detail. For example family problems that may affect the quality of a child?s school work, if communication is not effective it may cause confusion and problems could accrue if the message is not summarised. ...read more.


Brail is a system of raised marks that is used through sense of touch, Brail allows people who have limited or no vision to read and write through their sense of touch. Makaton is the easiest way to communicate in health and social care settings as its both verbal and non-verbal, it is a method using speech as well as signs and symbols, Picture cards are used to relate facial expressions with the word to make the words more easily recognised by those with learning difficulties. With out speaking your posture still sends messages to others on how you are feeling this is called body language, for example slouching on a chair can show a lack of interest in what is going on in the environment around you, folded arms can suggest that you are feeling negative or defensive about a person or situation, this is also known as closed body language and people may hesitate on approaching you. How ever if you have good eye contact with the person who is talking, and nod when appropriate this shows that you are interested and that you are taking in the information that is being shared. ...read more.


A barrier blocks communication and stops messages from being received clearly, Language differences is a barrier as not everybody you meet throughout your life will speak the same first language as you. To overcome this you would need to use a lot of hand gestures, speak clearly, and paste your voice. Pictures could also be used to communicate. However in extreme situations the use of interpreters will make communication a lot clearer, for example in health and social care settings a patient may not understand what the doctor/nurse is trying to explain to them about their health. Environments IS also a common barrier as it is very head to hear what someone is saying if there is a lot of distracting background noise. It is also very difficult to make sense of individual?s facial expressions if the lighting in the room is poor. Also you may become distracted if someone walks past the door or window, in health and social care settings a school is a great example as pupils will be more interested in what is out of the window rather than focusing on what the teacher is saying. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

3 star(s)

This is a good essay on communication but is a little confused in places. It may have helped to try and draw a plan before writing to help order the work.

The writer could extend by bringing in a little theory such as the Communication Cycle or SOLER theory.


Marked by teacher Sam Morran 22/05/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Health and Social Care essays

  1. Marked by a teacher

    Care Values Bases in Care Settings

    3 star(s)

    People may look to people different because they are gay or a lesbian * Ability - People that have physical disabilities or learning disabilities may be labelled as not normal or some people may discriminated about their abilities * Health - People may develop an illness or mental health problems

  2. Marked by a teacher

    Barriers of Communication

    3 star(s)

    Differing humour may be a barrier to communication, e.g. if I told someone a joke and I laughed about it, they may not laugh at it too and think you are not funny, you may get offended by the way they react.

  1. Marked by a teacher

    Individual Needs in Health & Social Care

    3 star(s)

    They will have more needs as they get older, such as access to convenient health and leisure facilities. They can retire from work and their children have usually moved out so they can spend their days doing the things they have always to do, provided they remain healthy and have saved for retirement.

  2. Describe the overall structure of health services provisions in the UK

    NSFs are implemented in partnership with social care and other organisations. They have duties which: * set national standards and define service models for a service or care group; * put in place programmes to support implementation; * establish performance measures against which progress within agreed timescales would be measured.

  1. Developing effective communication in health and social care settings. Examples of one-to-one and group ...

    Having eye-contact helped Nicky feel a lot more comfortable with me. The book which I had chosen for Nicky to read to me consisted of a lot of pictures in it and helped Nicky in a positive way. GROUP COMMUNICATION- PAINTING WITH THE SERVICE USER'S My task was to get

  2. BTEC National Diploma in Health and Social Care.

    * There is a prestige bias. Pride, self-esteem and self-image are involved. An answer a persons gives involves the person personally. Therefore, his or her pride, self- esteem and self-image are involved. Thus people will often give and answer that will hide their image.

  1. describe the pies development through the life stages

    During their forties most have the needs to wear glasses, some cannot hear high-pitched noise clearly and they show thinning of hair/loss which is familiar to men. They risk of having miscarriages and pregnancy difficulties as get older; they stop to conceive at the ages of 45-55 because of menopause.

  2. Overall four health models have been justified and evaluated in whether they are able ...

    But the individual needs to have the right attitude and behaviour to be able to create good intentions. For example if an individual wants to lose weight through health promotions such as our posters the individual would have clear attitude towards losing weight however their behaviour may not conduct in the same way.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work