Effective communication
P1:What communication means is interacting with another person which is called one to one which means one person talking to another person without anyone else joining in for example a doctor speaking to his patient about confidential matters. Or with a group communication is more complicated than one to one communication because there are more people to think about and some people will talk louder and more often than other and also there is the topic which is getting talked about and if everyone is interested in it and also if everyone has a chance to speak but there is other types of communication as well. Communicating is a way of passing on information for example in a nursing home at the end of a shift one of the carers will have to do a hand over which is when they will tell the carer which has just came everything which has happened so far in that day like what all the resident have done and if there was any accidents or problems and also what needs to be done. On the other hand communication is not just used for passing on information it can also be used for help reassurance people for example if someone spoke in calm tone of voice it could make someone feel more relaxed but using a loud tone of voice can make some fell angry or upset so in a care home for the elderly the carer will have to use a reassuring tone of voice and place their hand on their shoulder to help re insure them if one of the service user are feeling distressed. Communication is not just about talking to one another there are other forms for example sending a email to pass on information to another person through a computer like sending a patients in a hospital medical files to their local doctors, writing a letter is communicating to someone else a school can send a letter to the parents of a student to inform them about their Child's progress. Even art is a type of communicating because people can express what they are feeling through a picture and people can see what they are feeling and this will be used in some speech therapy instead of using sign language. Music can be used to communicate with the blind or with someone who has learning difficulties so for example a school might do musical activities to help the children learn. There are two main types of communication one of which is verbal and that is spoken words and non verbal is communication without speaking for example body language, hand gestures, facial expressions and touch. There are two different way of talking to somebody one is formal communication which will be used to speak to someone you do not know very well or to a person who you work and to show respect so for an example something like “ good after noon how are you feeling today”. Informal is communication which will be use between friends, family and people you see often for example peers form school and it is some usually like “hi are you ok”. Informal will used on a day to day basis and different people have their own informal language between friends but also area will have their own ways of saying to people for example in the northern part o England instead of saying hello they say a’up and in Scotland the say we instead of little.
