• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Effective Communication

Free essay example:

Danielle Lant                28th October, 2007

Effective Communication

Describe The Stages Of The Communication Cycle And Reflect On Your Own Experiences To Explain How The Cycle May Be Used To Communicate Difficult, Complex And Sensitive Issues (P2, M1)

There are many ways of communicating with people such as speaking, and using sign language but to do so effectively requires a cycle. It s called the communication cycle for obvious reasons and like the ability to communicate it is innately built, individuals do it automatically. To carry out the cycle successfully two or more parties must be present. Communicating involves expression of thought and interpretation of the other parties understanding.

        There are six phases of the communication cycle, the first is expressing your own thoughts, the second is watching the other person non verbal response and body language. Thirdly is interpreting the other person’s body language and trying to work out what he or she is thinking, next is listening to his or her response to what we have said, following this is trying to make sense of his or her response. Finally the original speaker expresses new ideas to try and clarify our ideas. For a simplified version see the diagram below

image00.png

(www.dyad.org)

However using the communication cycle doesn’t mean that it is correctly used all the time, sometimes people listen but they do not hear just what the other person is trying to discuss, to use the communication cycle effectively it requires active listening which involves hearing what the other person has to say and being able to use the cycle to demonstrate that you understand what the other person has to say.

        When faced with having to communicate difficult, complex and sensitive issues it is important that a great deal of care is taken. When having to break unfortunate news to a person it helps to emulate their feelings so better consideration can be given. When explaining a complex and sensitive issue to someone it is best to find a quiet place to sit them down because they might not want everyone to know what is going on. Whilst telling them the issue that they need to be aware of it is important to explain using language that is appropriate for them so that they understand to the best of their ability. It is also vital that the deliverer of the news has a soft tone of voice and has open body language so they appear easy to talk to, to make the person more comfortable the time that you set for breaking the news should be free of interruptions and you shouldn’t seem hurried.

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.

(?)
Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Related GCSE Health and Social Care Skills and Knowledge Essays

See our best essays

Related GCSE Health and Social Care essays

  1. Marked by a teacher

    Health and social care, OCR Nationals double award promoting health and well being

    4 star(s)

    Therefore, it is better to think about it from now. > You will have a bad figure. Your body will be shaped horribly. > You will feel weak in front of your strong friends. > Friends might not want company with you anymore as they recognise that you are less fit than them.

  2. Marked by a teacher

    Analysis of One Individual's Health and Wellbeing

    Aside from the stench it leaves on one's clothes, breath, and hair, it also has other complications. Here are some of the different effects of smoking: Immediate effects upon smoking a cigarette stick: 1. Raises a person's blood pressure and heart rate.

  1. Developing effective communication in health and social care settings. Examples of one-to-one and group ...

    I had to use good communication skills to get my point across clearly and effectively just to make sure that each of them understood what I was talking about. I feel that there should always be a care worker-service user relationship between people in day care centre's.

  2. Unit 2 Section E Health and Social Care

    She very rarely thought about home and work when she participated in extra activities. What did not work: * When Katherine reached work, she found herself doing over-time, and forgot that she was suppose to be having a family dinner at home- which she herself had organised.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work