• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
  12. 12
  13. 13

Health, Social Care and Early Years Provision

Extracts from this document...


G.C.S.E Health and Social Care Centre St. John's Marlborough Centre no 66631 Madeline Elisabeth Payne Candidate No Unit 1 Health, Social Care and Early Years Provision I have chosen to do my coursework on Northlands Doctors Surgery in Calne. I have chosen this place because it is a health service and is used by different clients with different needs. I also did a week of work experience there in the summer. Northlands Surgery, Calne Type of service provision - Health, Social Care and Early Years (all ages) Address - Northlands Surgery, North Street, Calne, SN11 0HH Working hours - Mon - Fri 8.30am - 5.45pm Emergencies only on Sat 9am - 10am Sector - Public Population of local area - 11,516 (1991) but as there are three surgeries in Calne, Northlands serves about a third of this amount. Northlands employs 29 staff, around 13 of these are health care staff. Funding - National levels National framework - Parliament Secretary of State for Health Department of Health Strategic health authorities Secondary health care Primary care trusts Targets and Funding - The national targets set; The NHS will provide a universal service for all based on clinical need, not ability to pay. The NHS will provide a comprehensive range of services. The NHS will shape its services around the needs and preferences of individual patients, their families and their carers. The NHS will respond to different needs of different populations. The NHS will work continuously to improve quality services and to minimise errors. The NHS will support and value its staff. Public funds for healthcare will be devoted solely to NHS patients. The NHS will work together with others to ensure a seamless service for patients. The NHS will help keep people healthy and work to reduce health inequalities. The NHS will respect the confidently of individual patients and provide open access to information about services, treatment and performance. ...read more.


This base describes the kind of attitude towards care you would appreciate if you were being cared for as a patient or client. The guidelines care practitioner's follow in order to ensure that clients know what qualities of care to expect are based on this set of principles. Care workers empower clients by: 1. Promoting anti-discriminatory practice * Freedom from discrimination * The right to be different * Aware of assumptions made surrounding gender, race, age, sexuality, disability and class * Understand prejudice, stereotyping and labelling and their effects * Use of language (political correctness) 2. Maintaining confidentiality of information * Secure recording systems * The need and right to know * Value and protect client * Policies, procedures and guidelines * Boundaries and tensions in maintaining confidentiality 3. Promoting and supporting individuals' rights * Dignity * Independence * Health * Safety * Choice * Effective communication 4. Acknowledging individuals' personal beliefs and identity * The benefits of diversity * Choice * Respect * The right to be different 5. Protecting individuals from abuse * Hostile or negative * Support * Dignity 6. Promoting effective communication and relationships * Provide and obtain information * Express values * Express and understand needs, fears and wishes * Maintain identity 7. Providing individualised care * Control of own life * Respect * Needs catered for * Improve quality of life * Provide independence * Balance between control and assistance * My chosen care workers use the entire care value base but a few values are used daily and very often. The practice nurse, Jane Smith, must promote and support individuals' rights every day and with every client she deals with. She also must keep confidentiality, promote anti-discriminatory views and protect from abuse, to name but a few. The practice manager, Bob Jones, doesn't really deal with clients on a face-to-face basis but he does deal with patient notes and therefore must maintain confidentiality. Jane deals with the care value base in a totally different way to Bob. ...read more.


Information in different languages would also encourage people of different cultures to visit the surgery. I think the hours that staff are available for are not very long and could do with extending. My chosen care service provides information to help clients to sort out their lives. For example providing information on job centres and education centres can help people to earn their own money and change their life's for the better. Users of the Service Users of this service can be any age, any sex and any culture. The users do not have to pay fees, unless they need prescriptions and other treatments. The NHS pays for this service. Barriers to access Physical: doors are not automatic, which may cause a problem for wheelchair and buggy users. There are all so no ramps, which can cause a problem when I weather starts to worsen. Psychological: fear of losing impendence can prevent people from using a service like this one, but I think Northlands does give an appropriate amount of freedom. For clients will mental health problems there is also a counsellor available. Financial: the NHS does help to eliminate some of the financial barriers, although there can still be problems with prescriptions, treatments and operations etc. Geographical: because the surgery is a fairly rural some client may have difficulty visiting the surgery, but this problem is overcome by the fact that the doctors and nurses do house calls when necessary. There is also a very good public transport service in Calne. Resource: the surgery opening hours, in my opinion, is not open for a very long time, from 8:45-11:10 to 3:20 - 5:15. I think these could do with lengthening. A lot of information is provided on this service due to a website and phone being freely available. Cultural and language: Northlands is very sensitive to the needs of all cultures and beliefs. The only problem I can think of is they may not be aware of beliefs of some cultures so I suggest an education session. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Child Development section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Child Development essays

  1. Section A: Professional Framework

    Appropriate provision will have therefore been made as outlined under the SENDA Act 2001. B5 Teaching boys and girls separately does not necessarily mean that one group is favoured more than the other. Providing that the boys and girls are given equal access to courses and facilities and they are treated equally then gender discrimination will not have taken place.

  2. TORT ESSAY - PROBLEM QUESTION Economic loss and duty of care

    No case so far can be taken to clearly decide this issue, especially since the ruling in McFarlane. Following Barclays Bank v Customs and Excise (2005) to decide a novel case concerned with pure economic losses, three different approaches should be followed, and each of them should yield to the same conclusion.

  1. Protecting children-A Good Practice Guide. Child Protection ...

    "In 2001/02 the numbers of children referred to the Assessment teams relating to Section 17 were 1,335 while for Section 47 the number was 521. The CDT was able to deal with some of the concerns at source by referring on to other agencies or offering advice to the referrer.

  2. Child A has varied needs and I have planned as shown in the assignment ...

    It is important to highlight the positive aspects of the child's efforts when trying to develop their skills and understanding. 2. Assisting the child in educational tasks and motivating the child - by giving the child positive experiences which are interesting and fun.

  1. Health and Social care

    Primary Care is the care provided by people normally seen when someone first has a health problem. In this case the doctor in the local area. It can also be something like a pharmasict to obtain medication. A PCT will work with local authorities and other agencies that provide health

  2. The main aim of this paper is to compare and contrast parental rights and ...

    At a statutory law, both parents of a legitimate child and the mother of an illegitimate child have the right to the domestic services of the child while he resides with them.95 The services can also be of a contractual nature.

  1. Examining the advantages of creative activities to the client.

    * E1 a clearly presented plan for both programmes of activities The Care Setting The care setting that I'm planning to go to is Wymondham Day Centre. Creative Activity The theme is based on nature. My creative activity is going to be a miniature tray garden which my clients are able to work in a group.

  2. Child development study - I will compare my visits and look at Aroushs development ...

    Her mum taught her the word ?snow? as it was snowing for the whole week. According to http://www.babycentre.co.uk/toddler/development/speechandlanguage /milestone talk children aged between 12 and 17 months should start to say some words and know what they mean. Emotional development When I saw Aroush, she knew who I was straight

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work