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HRM 324 Module 1 Case Assignment

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Introduction

TUI UNIVERSITY Jennifer Pope Module 1 Case Assignment 324: Human Resource Management Dr Robert Grice 15 April 2010 Module 1 Case Assignment With the current increase in unemployment it can be a challenge to find the right mix of skill and competency to fill vacant positions with in the health care professions. While every industry sector has different requirements, it is important that organizations, no matter what size, engage in some form of workforce planning to ensure not only that their staffing levels are appropriate, but that they also have the right people in the right place and engaged in the right tasks. (Bowes, 2009) Significance of Human Resource Management in Healthcare Organizations The relationship between human resources management and health care is extremely complex. All health care is eventually completed by people for people; a strong understanding of the human resource management issues is required to ensure the success of any health care organization. Human resource professionals understand the need to develop, manage, motivate, maintain and retain quality professional staff. ...read more.

Middle

Where healthcare employers often fail is in the area of staff advancement training. In today's market an employer must to do more then offer a salary and benefits to attract and keep quality staff. The employer must invest in the development of the staff with areas for both professional and personal growth. Decreasing the Number of Employees Does Not Save Company Money With all of the chaos the global recession is causing to many industry sectors, it's important to be mindful that we shouldn't rush to judgment, particularly with respect to protecting our bottom line by laying off workers.(Bowes,2009) Focusing to much on payroll and employee costs encourages supervision to operate with inadequate staff levels. This decreases the profit of the company by impacting the quality of both the process and products. While we all know that staffing levels have a major impact on a company's costs, we often don't realize that staffing levels also have a huge impact on quality, both production or process quality as well as customer-service quality. ...read more.

Conclusion

Evidence is now documenting that these spiral effect forces have led to worsened care, lowered patient satisfaction, and caused poor cost performance. Before long, the organization is caught in a death spiral of workforce instability. (Gelinas, Loh, 2004) In conclusion health care organizations must have a strong human resource management program that develops, manages, motivates, maintains and retains quality professional staff. With the current increase in unemployment it can be a challenge to find the right mix of skill and competency to fill vacant positions with in the health care professions. One of the main factors that affect an organization's recruitment of these quality employees is the need to invest in the development of the staff with areas for both professional and personal growth. Once you have the staff and have invested in them you need to keep them on the job because even if they have excellent costumer service if there are not enough of them to do the job in a timely manner you will lose profit. And finally workforce issues effect quality of the clinical care provided to patients creating unsafe health care practices. ...read more.

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