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Introduction

The two job roles which I am going to describe is a GP and Receptionist. GP The GP plays an important role in the GP surgery e.g. how the GP surgery is organised, funded and how well the GP surgery is doing which is published annually by the PCT based on views from registered patients. Becoming a GP requires special skills and personal qualities such as: 1. Strong scientific ability as medicine the field in which the GP is in is a science. 2. Excellent communication skills. This will allow the GP to identify their patients problems accurately which will mean that they will be able to give the necessary treatments. Consequently, this will mean that the GP will have less stress and job satisfaction. Also this is beneficial to the patients too as they will understand the treatment options they have and are more likely to follow the advise due to a good relationship of trust between the patient and GP. 3. Patience. This is because treatment can take a long time. Consequently this can mean that the patient meets the GP on a regular basis hence if the Gp shows patience the patient will also be more relaxed about their treatment. Also, patience is important because the main job of the doctor is to listen to the patients needs carefully and as the patient has not undergone full medical training like the GP they would take longer understanding the solutions to their problem. 4. Being able to work under pressure. This is important because being a GP involves hard work, stress and one attribute of a GP is the one who can work under pressure but not show the stress they are behind thus it will not affect their patients. Also, even under pressure the GP needs to make quick but important decisions. 5. Compassionate. A compassionate GP will understand your suffering and empathise with you so does anything they can to relive you. ...read more.

Middle

Being a GP it is evident that he needs to have specific qualifications and the GP would have done particular courses in order to pursue this career as a GP. The interview has revealed that the GP has these qualifications from GCSE onwards '4 A levels, BSc and MBBS'. This shows that being a GP requires a lot of hard work and dedication. The GP took all science subjects at A level which is one course and another course where he learnt skills was university studies and by attending updates. Being a GP like any other person is the medical field is that it is life long learning. There will always be new diseases thus new cures or improved cures and new medicines which means that the GP as any person in the medical field will need to have knowledge about so that they can successfully diagnose their patients. The GP has learnt most of the skills he has by attending the 'updates, courses and experience'. The GP's qualifications would have enabled him to pursue any other 'job in the medical field e.g. a surgeon or any other specialist field.' The interview has revealed that the disadvantages of being a GP outweighs the one advantage which is 'satisfaction that I have made patients better'. The disadvantages as stated in the interview were the risk element. This is because every medicine that the GP prescribes to the patient carries a risk, a risk that it will not work on the patient or worse still have side effects which are greater than the initial problem. Without a doubt there are certain qualities that a GP must have. The qualities which the Dr K Lahon identified were 'patience and knowledge'. Furthermore although the duties of a GP are numerous the main responsibility which was identified is 'care for my patients and staff but also manage how much money I get'. ...read more.

Conclusion

First thing the receptionist does is check if there is enough paper in all printers and if there is enough ink in them. Also the receptionist checks if there are enough blank prescriptions as the GP surgery goes through a lot of prescriptions in one day. Additionally, the receptionist turns on the computers in the reception area, opens the electronic appointment book on the computer. Then, the receptionist looks at what patients are coming and at what time and if they are seeing the nurse or the one of the GP's in the morning surgery. Then the receptionist collects the medical records of the patients coming in the morning surgery and gives the medical records to the two GPs and the nurse. The telephones are switched on any messages are taken and passed on. The receptionist then makes sure that the waiting area is clean and looks presentable. It is 9:00 and the morning surgery begins. The receptionist checks in each patient as they arrive and are asked to take a seat. The receptionist also has to answer the phones and make appointments as well as getting prescriptions signed. Additionally messages are taken from patients and passed on to staff. Patient's queries are listened to. At 12:30 the morning GP surgery is over. The receptionist files away the patients records and the afternoon surgery appointments are checked and necessary files given to the GP's and nurse. The receptionist is here until 2:30. The receptionist make afternoon appointments and take messages for the GP's and nurse and phone patients home for appointments they need to make with the GPs or the nurse. After the receptionist leaves at 2:30 the telephone is put on answer machine so that any messages can be delivered to the GPs and nurse by the afternoon receptionist. The receptionist locks the GP surgery and makes the way home. I have described a typical day of a medical receptionist who works only in the morning GP surgery. ?? ?? ?? ?? Section B Ramandeep Gill ...read more.

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.