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Understanding effective communication

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2 of 4: Understanding effective communication P2: Discuss theories of communication This essay will discuss about theories of communication The communication cycle works when two individuals understand one another?s opinion or discussion. Communication cycle takes place when two people are interacting and to receive the message just to make sure that they understood what was said. Listening skills is another way to achieve effective communication which can develop the understanding of the viewpoint. There has been an argument about interpersonal communication which (Michael Argyle, 1972) has stated that ?This skill could be learned and developed in much the same way as learning to drive a car.? He was talking about drivers that they have to control and manage their feelings, depends on what is happening on the road. What he?s trying to explain is that as a driver they also use their cycle skills such as constant. It means that the diver has to pay attention what is happening on the road to overcome hazards, plan how to respond, create response and then the repetition cycle will take account so that the diver will be able to get their destination. ...read more.


It can happen in some situation that one of the patients is becoming emotional about something. In this case, the care workers have to use assertiveness and communication skills. That he/she has to say or show empathy towards the patient that you are there to support them, to encourage the patient that it is ok to let your emotion out of the way. If you want to be a care worker it is important to use communication, listening and assertiveness skill because in everyday basic you have to compact with this situation to be able to overcome those barriers. P4 Explain strategies used in health and social acre environments to overcome barriers to effective communication and interpersonal interactions. Another important task in health care settings is to use appropriate communication language and preferences because it can help the service user to overcome barriers. Spoken English language is not always the case to overcome these issues. There may be some individual who are deaf which they use sign language or people who are blind that uses braille on a written text. British Sign Language: The British Sign Language is the first preferred language for deaf people in the UK, approximately 70,000 are using BSL. ...read more.


Speech therapist: a speech therapist delivers valuation and therapy for peoples with speech, language or other communication issues. Speech therapist may work with children or young people who are suffering from communication difficulties. A range of communication approaches and therapy will be used to improve someone?s ability to communicate. Counsellors: This method is used in advanced communication skills to integrate the knowledge of psychological theory in order to support people with learning difficulties. The person who is doing counsellor spend time listening and find out structure to understand the person?s emotion. They then work within a particular psychological model in order to help the person to be able to change and develop some aspect of their life. The care workers need to understand with the client to be able to use effective listening skills to find a solution. The care workers have to build up relationship with the clients to show them you are interested in their needs. D1 Evaluate strategies used in health and social care environment to overcome barriers to effective communication and interpersonal interactions. Bibliographies Beryl, S. (etc.) (2010) BTEC Health and Social Care Level 3, published in England and Wales Website http://www.speech-therapy-information-and-resources.com/communication-theory.html http://www.scribd.com/doc/34761286/THEORIES-OF-COMMUNICATION http://www.kent.ac.uk/careers/sk/communicating.htm http://www.thecommunicationtrust.org.uk/ http://www.apc.org/ Osahienomase Amadin 05/12/12 ...read more.

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This essay aimed to look at effective communication and the barriers one may face when communicating. An attempt was made to look at some theories of communication, but this part was confusing to read as the theories were not clearly explained. Consider using a diagram for example, of the communication cycle and explain the parts of it. Tuckman

Marked by teacher Diane Apeah-Kubi 05/04/2013

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