• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Understanding effective communication

Extracts from this document...


2 of 4: Understanding effective communication P2: Discuss theories of communication This essay will discuss about theories of communication The communication cycle works when two individuals understand one another?s opinion or discussion. Communication cycle takes place when two people are interacting and to receive the message just to make sure that they understood what was said. Listening skills is another way to achieve effective communication which can develop the understanding of the viewpoint. There has been an argument about interpersonal communication which (Michael Argyle, 1972) has stated that ?This skill could be learned and developed in much the same way as learning to drive a car.? He was talking about drivers that they have to control and manage their feelings, depends on what is happening on the road. What he?s trying to explain is that as a driver they also use their cycle skills such as constant. It means that the diver has to pay attention what is happening on the road to overcome hazards, plan how to respond, create response and then the repetition cycle will take account so that the diver will be able to get their destination. ...read more.


It can happen in some situation that one of the patients is becoming emotional about something. In this case, the care workers have to use assertiveness and communication skills. That he/she has to say or show empathy towards the patient that you are there to support them, to encourage the patient that it is ok to let your emotion out of the way. If you want to be a care worker it is important to use communication, listening and assertiveness skill because in everyday basic you have to compact with this situation to be able to overcome those barriers. P4 Explain strategies used in health and social acre environments to overcome barriers to effective communication and interpersonal interactions. Another important task in health care settings is to use appropriate communication language and preferences because it can help the service user to overcome barriers. Spoken English language is not always the case to overcome these issues. There may be some individual who are deaf which they use sign language or people who are blind that uses braille on a written text. British Sign Language: The British Sign Language is the first preferred language for deaf people in the UK, approximately 70,000 are using BSL. ...read more.


Speech therapist: a speech therapist delivers valuation and therapy for peoples with speech, language or other communication issues. Speech therapist may work with children or young people who are suffering from communication difficulties. A range of communication approaches and therapy will be used to improve someone?s ability to communicate. Counsellors: This method is used in advanced communication skills to integrate the knowledge of psychological theory in order to support people with learning difficulties. The person who is doing counsellor spend time listening and find out structure to understand the person?s emotion. They then work within a particular psychological model in order to help the person to be able to change and develop some aspect of their life. The care workers need to understand with the client to be able to use effective listening skills to find a solution. The care workers have to build up relationship with the clients to show them you are interested in their needs. D1 Evaluate strategies used in health and social care environment to overcome barriers to effective communication and interpersonal interactions. Bibliographies Beryl, S. (etc.) (2010) BTEC Health and Social Care Level 3, published in England and Wales Website http://www.speech-therapy-information-and-resources.com/communication-theory.html http://www.scribd.com/doc/34761286/THEORIES-OF-COMMUNICATION http://www.kent.ac.uk/careers/sk/communicating.htm http://www.thecommunicationtrust.org.uk/ http://www.apc.org/ Osahienomase Amadin 05/12/12 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

This essay aimed to look at effective communication and the barriers one may face when communicating. An attempt was made to look at some theories of communication, but this part was confusing to read as the theories were not clearly explained. Consider using a diagram for example, of the communication cycle and explain the parts of it. Tuckman

Marked by teacher Diane Apeah-Kubi 05/04/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Health and Social Care essays

  1. Marked by a teacher

    Positive and Negative Influences on Individuals at Different Life Stages.

    4 star(s)

    A positive effect could be a teenager will meet new people and families extended the knowledge on the different types of family, also they will see how a child is brought up in the way they act and come across.

  2. Marked by a teacher

    Care Values Bases in Care Settings

    3 star(s)

    * People who value diversity will form good relationship with their colleagues and with the clients. * People who value diversity are likely to be flexible and creative. * Diverse teams often work together more effectively. If people have different interests and skills it is more likely the team will

  1. Marked by a teacher

    Barriers of Communication

    3 star(s)

    Human aids would also help because if you get a signer, it would be easier for either of you's to understand the messages you's are sending to one another.

  2. Marked by a teacher

    Individual Needs in Health & Social Care

    3 star(s)

    Hormones are groups of powerful chemicals that have a wide range of effects on the body. One such effect is to reduce inflammation. Steroids are usually only used to treat the active disease because their long-term use is associated with a range of adverse side effects.Budesonide and prednisolone are two steroids that are often used to treat Crohn?s disease.

  1. Describe the overall structure of health services provisions in the UK

    They are independent, but can be subject to ministerial direction in the same way as other NHS bodies. Secondary health care Secondary health care is a the care a patients receive after that have been seen already by an in most cases this would be their GP, optician or dentists

  2. Balanced Diet according to life stages

    * Fish containing high levels of mercury, shark, swordfish, mackerel, all are high in mercury which can cause brain damage to the baby which leads to developmental delays such as learning to walk or talk. Everything mentioned applies to a breastfeeding mother, though they need about 3,000 more calories per

  1. Developing effective communication in health and social care settings. Examples of one-to-one and group ...

    him to get distracted easily and could on focus properly on the actual task in hand. He was sitting in between Kim and Annie and because of that he kept on pushing their arms with he's elbows; he just couldn't keep his arms to his self and just paint.

  2. Overall four health models have been justified and evaluated in whether they are able ...

    This theory falls on an understanding that there are three forms of human behaviour. Behavioural beliefs, this is where an individual favourable or unfavourable attitude toward a behaviour. Normative beliefs, similar to the social learning theory this is where people behave in a certain way due to social influence.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work