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A04 Skills for Business

Free essay example:

ICT Skills for Business

You must take the following screenshots to show evidence of these standards:

Demonstrating Good Working Practice in ICT

A04 Produce a Variety of Business Documents


(P1) Create a business letter

  • Logo
  • Title
  • Date
  • Address
  • Telephone number
  • E-mail address
  • Website address
  • Content


I created this professional business letter for parents of Whitefield school students to tell them about a new healthy menu in Choices Café. When I made this I had to include the Choices Café logo, date, address, website address and e-mail address.

(P2) Letter mail-merged with a database

A04 DTP (Desktop Publishing)

(Q1) Second simple document produced (flyer)


What should go into a flyer.

  • Eye-catching
  • Colourful
  • Not too much text
  • Pictures

(Q2) Third simple document produced (memo)


What a memo should include.

  • Who it’s from
  • Who it’s to
  • Date
  • Topic of memo

(Q3) Fourth document produced containing two pages (newsletter)


(Q4) Fourth multi-page document produced (newsletter)


A04 Images

(R1) One document with two images (Internet and edited)


(R2) Document with OWN images, table and a chart


(R3) Document contains filename and date AutoText


A04 Standards

(S1) Spellchecker used


I right clicked the words underlined in red then clicked the spelling suggestion.

(S2) Largely error free


There is now only one error in my document

(S3) Near professional standard


There are no errors in my document

(S4) Some formatting of documents


(S5) Some consistency of house style


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