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  • Level: GCSE
  • Subject: ICT
  • Word count: 9444

Adam Property Maintenance - System analysis.

Extracts from this document...

Introduction

Identification of the Problem to be Solved System analysis Introduction to the project The organisation that I have decided to work on for my AS computing project is called Adam Property Maintenance (APM), it has been established for almost eight years now. It is a private limited company, which specialises in repairing and maintaining services for homes and businesses. Although the company is a small organisation there are a lot of other property maintenance companies in the greater London area to compete with. There seems to be a lot of interest in the company since the company moved from there last location in Wembley and the local community has accepted that the company is a good organisation with a lot of skilled engineers. The organisation currently employs sixteen employees currently of which include their fleet of about eight engineers. APM does maintenance work for private, local, housing association, estate agents and other such types of buildings. Adam Property Maintenance is located on Sudbury Heights Ave. Below is a Map showing where it is. As you can see from the map of the area there are a lot of local residential areas which can make use of the company's services. A roads which are leading to and from the area give the company easy access to the rest of North London and its suburbs if the engineers are called out to a property maintenance job The working day for APM are from Mondays to Friday from 8.30am to 5.30pm, the company is closed on Saturday to Sunday. Scope of the report The scope of my report will focused to the handling of maintenance jobs by the organisation; this involves the arrangement of repair work being done for a client to the arrangement of the location and time of where the work is needed to be done, the arrangement of the necessary information needed for the engineers to perform the maintenance work, then dispatching the engineers to the location of the property each day. ...read more.

Middle

The details include their name, initials, surname, address, telephone numbers of the clients home, work and mobile if the client has one, fax number if the client has one, e-mail address. This will then be entered into a computer connected to the network. Then the user has to enter the description of the work to be done for the client this will be done in another screen from the one which the client details were entered. The details of the Job description will be saved on another table in the database called the Work table. The System Flow and Functions Design This section of the report discusses the flow of the system, and the functions that the user can operate within the system. When the user logs onto the system they are welcomed by the start screen it gives the user three options, the user can click on, clients, maintenance work or Quit as shown on sheet 1 in the screen designs. When the user inputs the client details from the information that the client supplies, there has to be a interface which he/she can put the client details and build a record for the client, this is done when the user clicks on the add client button in the client menu as shown in sheet 2 in the screen designs, this then takes the user to the add client screen as shown in sheet 3, the user then enters all the client details in the interface and assigns the client a Client ID, the client is told their client ID and told to make note of it for future reference, this then adds the client to the client table in the database. When the user wants to delete the client records they then click on the delete client button in the client menu shown in sheet 2 and then the will have to enter the Client ID to search the record that needs to be deleted, the searched record will then be displayed ...read more.

Conclusion

The prototype allows the user to update the information quickly for any job, and state the status for any job that needs to be done. The user will be able to print a job log list for any particular day easily by using the print job log list screen in the system. This will print out the jobs for a particular day easily. The prototype needs improving on the navigation of the screens since it may take unnecessary time to go from the add job screen for example to the delete/edit job screen, whereas it would be less time consuming for the user to just edit or delete a job for the customer from the add job screen. The user interface is not a very appealing colour, so it could be improved by using better graphics to make it more appealing for the user to operate. The system prototype has achieved these requirements: * Hold details of clients, type of work and date of work to be carried out; * Provide easy access and make alterations to the client records; * Allow alterations of the job description details and the date/time/location details of the work; * Process a job log list from the client records and from the arrangement details of the job; * Print a processed "job log list" showing which type of work are to be done for each client on a given round each day; * State the progress for any particular work if the work for a client is not complete then prioritize it in the arrangement a collation of a job log list. * The system should be usable by someone with little or no experience of using office software. The system prototype could be improved by: * Changing the way the navigation is set out * Making the GUI more appealing to look at. * Making the system more user friendly by allowing users to a jobs for clients and editing the user jobs on one page. Computing Coursework Ketan Patel ...read more.

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