Booking System

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ICT Minor Project

Booking System

Introduction

Background

Portatools is a small tool shop as well as a hire shop at the back of the building. In Uxbridge selling different kinds of tools, ranging from drills bits to mini digger. It was first established 10years ago celebrating over 10,000 turnover last year. Over the years more and more customers have realised that big companies like HSS the largest tool hire shop nation wide are more expensive the smaller companies, which is how Portatools has capitalised on the customers views.

Portatools opens at 8am to 6pm during the duration of the hours Portatools receive over 20 orders a day, the accept these order by phone, fax, e-mail and by coming to the shop. The order is dispatched as soon as the order has been put down via either the van driver or the customer can take it.

Statement Of The Problem

The user (Mr Russell Patterson, the owner of Portatools) was interviewed to ascertain how the current Booking system works, and exactly what are the requirements of the new system.

Mr Patterson wants to change the all of the booking system and add an addition to it a mail merge application and a database with all of the products that Portatools have to hire.

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The main problem to Portatools is all the system is a manual system and many orders are miss placed and over booked, I intend to over come this problem is by designing a computerised booking system.

Investigation

The Current System

As Portatools was a company that started up over 10 years ago computers back then was not in demand, people questioned there ability and condemn them as a waste of useful time, now that technology is at its peak and nearly everything that we do is computerised Portatools want ...

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