Chapter 1 - The Role Of ICT Information and communications technology means: Input - Using an input device such as a keyboard or barcode reader

Authors Avatar

Chapter 1 – The Role Of ICT

Information and communications technology means:

  • Input – Using an input device such as a keyboard or barcode reader
  • Storage of data – i.e. a hard disk
  • Output – The processed information
  • Communicate information – sending information to others by means of the internet

Personal qualities required for ICT professionals are as follows:

  • Written communications skills
  • Patience and understanding
  • Good analytical skills
  • Problem solving abilities
  • Design skills
  • Management skills

Chapter 2 – ICT in Business & Commerce

ICT in banking has many advantages:

  • ICT enables banks to receive 50,000 calls a day
  • Using ATM’s, cash can be drawn from any cash point machine all over the country
  • Debit cards are used so you do not need to wlak around with large amounts of cash
  • Saleries and bills can be paid automatically via direct debit
Join now!

ICT in businesses i.e. Amazon.co.uk has many advantages:

  • There is a huge saving in overheads i.e. shop space, location, electricity, heating etc.
  • As it is a ‘virtual shop’ it can stock much more items as opposed to a normal shop
  • It is a valuable market research tool

ICT has many advantages to customers:

  • Do your shopping online from the comfort of your own home
  • Listen to samples of songs before you purchase
  • Shop without being jostled by crowds

Chapter 3 – ICT in Manufacturing

ICT has its ...

This is a preview of the whole essay