• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in business.

Extracts from this document...

Introduction

Task 4 Communication Communication is a vital process in which the company needs to take part in to make the company run smoothly. There are a lot of different ways to communicate through a business. They are put into two main categories these are: - * Oral communication * Written communication Oral communication is where you either speak face-to-face like an interview or it could be just a basic telephone call. Oral communication is the quickest way communicate but this does not mean that it is the most reliable way. Written communication is where you write down the information. This could be a quick process but also a very slow process as it can take days for a letter to go through but then there is e-mail which sense straight away. Written communication is probably the most reliable source of communication because it gets to the occupier with out having to pass through nobody. Methods of communication Written - The use of the written work and numbers in memos, reports, the agenda and minutes of meetings, letters telex and fax. Oral- Use of the spoken work in conversation, giving instruction, meeting, tape records, radio, telephone. Advantages of written communication Written communication can use words, and figures or a combination of both. ...read more.

Middle

The disadvantage of using the letter method for the communication is that it takes time to get delivered and also sometime the postman has problems putting wrong letters to the different addresses. Also letters can get lost in the post in the sorting office. * If they need to send the customer information pack on up coming products they would probably use e-mail as most people are connected to the Internet. The advantages of using this method are that it is a quick, reliable and also convenient of written communication. Once you have sent the e-mail it is saved in the (sent items) folder, which means that you can access the same e-mail again for evidence if you want. The disadvantages are that the Internet is down and it works slowly and the e-mail you write doesn't get there fast. It is not a good way of communicating because you wouldn't exactly get you're reply back as quicker than a telephone because you don't weather the user you are sending it to is online or not. * If the company (Boots) wants to advertise their products they can communicate with customers through advertising on television. The benefits of this are that it is very formal and the viewers get the chance to see the product and get a picture of how it is like in their mind. ...read more.

Conclusion

Human Resources Human Resources Human resources would communicate with the human resources department to discuss who will take the interview, they would use the telephone method to communicate with each other. This method is quick and the reply will come back to you quickly. You don't need to wait for the reply. E-mail is another way of communicating. This is a very good way of communicating because it is fast and efficient. It's likely to get a response in a few minutes time depending on if the user is on line or not. Marketing I.T The marketing department may communicate to the I.T department because they may need posters or banners to be made on the computer to look more attractive. The way they can communicate with each other is through E-mail or Telephone and Fax. These are very good ways of communicating. Marketing Finance Marketing department would communicate with the finance department to ask them how much money they are getting for the new product that has been invented. They can talk face-to-face and get the result of what the finance department says, or they can e-mail each other to communicate. The third way they can communicate is by telephone, which is another good way of communicating because you get the reply straight away. You don't need to wait for the reply. Waseem Hussain ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. using ICT to communicate

    On the back of the brochure NatWest have given their company details e.g. address, website, and phone number. These are given if customers have any problems, queries or questions. Target Audience: The target audience for this brochure are people that want information on mortgages with NatWest.

  2. ICT IN ORGANIZATION

    Sensors These can be used to collect things like temperature, light, movement and pressure. These are used in Tesco in the automatic doors. Process A process is an operation performed on the data. In Tesco, someone would want to buy something (input)

  1. ICT in a business

    system � Fibre optic cabling used. What do they use it for? Administration use Microsoft Word, Outlook, and PowerPoint to email, write letters, memos and as a diary. They also use it for presentations. They use good computers with a lot of memory.

  2. OCR GCSE Business & Communication Task 7 Report

    I also made sure that my work was not copying others as this would mean I was copyrighting. I also had to check that I was not copying anybody's name, logo or slogan. I did this by researching. Business' follow what I have been doing by using software Audits.

  1. special needs

    busy and find it intricate to visit friends unless they are very close. With Maria using her joystick and electrically making movements with her wheelchair, she can socialize with friends by going to there houses or for a day out and makes her social life more interesting somewhat then staying at home and socializing via instant messengers.

  2. Bussines and Communication Systems

    This is called a survey. Secondary or Desk Research: If you are doing secondary research, the researcher has the necessary data available; these data are made available through other publications or reports, like newspaper or annual reports of companies. Traditionally, these have been paper based but more and more information

  1. BUSINESS COMMUNICATION

    to customers or the bank. Informal communication is when people within a business communicate using unofficial methods/channels. An example of this would be talking to a staff member/ colleague working in the same department or one which happened to be passing by.

  2. This report gives the clear idea about current statistical situation in e-learning trends.Task 2 ...

    2% Consultant 10% Other * 40% of respondents occupy management or executive positions. * 35% of respondents are designers or developers * 8% of respondents are in an instructional role. Size of organization * 47% respondent's organizations have more than 2, 500 employees.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work