GCSE ICT COURSEWORK – TAUQIR SHARIF
Description of Problem:
A leisure centre is a place where people come to play sports or do some kind of fitness training. Leisure centres provide many sporting facilities for people to use such as football, badminton, squash and basketball. A leisure centre is a warm and entertaining place for the public to come and enjoy themselves, some centres even have on site bars to give members a chance to relax after their hard training. Lots of people book into leisure centres every day, the leisure centre needs to keep a check of the people who come in and out of it. They do this by giving all their members a membership card with a special identification number printed on it. They have a log of all the people who come in and use their centre. Their personal files and information are stored in a filing cabinet in the centres main office. This system has many drawbacks for example:
- The files are very hard to gain access to this wastes time.
- They take a lot of time to sort through.
- They cannot be searched for in certain fields such as age, date and time.
- Only a certain number of people can become members at the leisure centre as storage soon becomes a problem.
- The filing cabinets are not very secure and can be broken into by thieves.
This affects the customers, workers and the management. Customers are affected, as the service will be slow. It affects the staff, as they have to do extra work. It affects the management because of the fact that they have to pay more for the manual labour.
Investigation & Analysis of problem and specification of solution:
I went to Kelmscott leisure centre to find out as much as possible about how the business collects, stores and processes data. I spoke to the manager John Reeves and I asked him some questions about how Kelmscott leisure centre stores and collects data, he told me about some of the problems he and his staff faced. He told me that they had six large filing cabinets in their office filled with their member’s personal information and data. He explained how they were running out of space and he said that it took a lot of time for him and his staff to serve customers. I asked him if the data was protected and he told me that their office had been broken into three times he gave details on how he had lost lots of money.
I then spoke to a member who was using the gym facilities her name was Anita Navpoor. I asked her what kind of information the leisure centre had collected from her when she had become a member. Anita told me that they asked her all sorts of personal questions like her name, age, date of birth and billing details. In addition I collected a data capulation form from Kelmscott.
