Designing an IT system

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Adnan Undre

Analysis

Background to the problem

Gala Visions is small video rental store on Whalley Range in Blackburn. The store is home to the many different genres of movies through Hollywood and Bollywood. It is run by Fakhir.

Identification of Prospective Users

Gala Visions is a widely growing video rental outlet for most of the Asian community where both Hollywood and Bollywood movies are found. Because of this, the outlet has grown out of the manual system that is at use for the renting of Video’s/Dvd’s. Its main problem is it is very slow and unreliable. Fakhir has been looking for alternative systems to upgrade the current system and to increase effectiveness in the business.

Identification of User Needs

I myself do go to Gala Visions to hire Video’s/Dvd’s of all genres. Fakhir has granted me full co-operation from his side to carry out my Computing Coursework which if effective enough he may invest in a computer with the system that I am going to produce.

  1. How many videos/Dvd’s do you have in stock?
  1. 3000+.

Q)        Do you rent out both Hollywood and Bollywood Movies?

A)        Yes we do but we only rent particular Hollywood box office smash hits.

Q)        Do you rent out all genres of movies?

A)        Yes.

Q)        How does the current rental system work?

A)        It’s a manual, paper pen based system.

Q)        What happens when a person wants to hire a video/Dvd out?

A)        Once the customer is happy with its choice we take their name and address. We scan through the record book to check if that person is registered. Then we take that persons id number, which is given to all customers, and label a hire form. The customer details i.e. Name, Address is also labelled. That’s it.

Q)        What time limit is the Video/Dvd rented out for?

A)        1 Day.

Q)        What happens when a Video/Dvd is returned?

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A)        We cross off the rental on the hire form.

Q)        How do you know that all the Video’s/Dvd’s have been returned?

A)        Normally we check through the hire form but sometimes we don’t, as it is very time consuming.

Q)        What happens when Videos/Dvd’s are overdue?

A)        We normally charge extra.

Q)        What happens if the Video/Dvd is not returned?

A)        We send a reminder through the post and then issue recovery procedures.

Q)        How many copies of each Video/Dvd do you normally keep?

A)        Depends on the title.

Q)        How many copies do you keep for new releases and old movies?

A)        Well we ...

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