• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Functional areas and Communication.

Extracts from this document...

Introduction

Functional areas and Communication Human resources Human resources are in charge of matters to do with their employees. They are in control of the recruitment process, which includes organising interviews, staff training etc. Dismissal of employees is also controlled by Human resources. Human resources have to provide satisfactory working conditions for the employees. They have to control the health and safety of the workers. When someone gets a job in the business, Human resources have to sort out his/her training. They have to control promoting the company. Human resources have to deal with employee organisations and trade unions. The human resources department at sainsburys are in control of the training process when they employ someone. Likewise with Wight Mountain. Finance The finance department are in control of setting and paying the wages of its staff. The finance department have to pay the costs of running the business. This includes, the rent of the buildings the business own, the light and heating in them. They have to pay for all the advertising the company does, on the radio, television, Internet and in newspapers. The finance department have to pay for the products that the business purchases from the manufacturers (such as Nike, Adidas, Sony and Wilson). The finance department at sainsburys deal with all the Jamie Oliver adverts on TV. ...read more.

Middle

E.g. Sainsburys human resources talking to the finance department about wage limits for new employees. Internal + External Communication outside of the business as a whole An example of communication outside of the business as a whole is human resources department putting adverts in the newspapers for new employees. Communicating with agencies for possible temporary personnel. Communicating with schools about possible apprentiships. Another example is the finance department talking to the bank about outstanding loans etc. Oral Communication Oral communication (the spoken word) can be by several methods: 1) A telephone conversation placing an order with a business. This happens with Sainsburys. 2) Telephone conferencing, allowing several people to hold a conversation without needing to travel to a meeting. 3) Meetings, a common form of oral communication; for example a meeting of the board of directors of a large company or a meeting of two sales representatives to decide how to deal with a difficult customer. Sainsburys have a lot of these between most of the functional areas. E.g. the finance department have meetings to discuss new services and products. Video Communication Video Communication relies on information technology. It is of particular value to businesses whose employees do not work near to each other. Techniques such as video conferencing and video links on the Internet allow people to speak together, and seeing one another improves the quality of communication. ...read more.

Conclusion

They do not need video conferencing and other expensive things, all they need is oral communication over the phone and written communication over the internet. How does communication and functional interaction helps both of my companies achieve their aims and objectives? At sainsburys, communication and function interaction helps them achieve their aims and objectives as the functional areas have the ideas for new products and services like the Nectar Card. The customer service department are in control of the new services to help customers, which is one of their aims. Sainsburys are constantly trying to climb to the top of the market ahead of Tesco who over took them in 1995. They are also trying to stay clear of ASDA who are following them closely in third. Good communication and functional interaction will help them do that. At Wight Mountain they are trying to expand their services. To do this their customer service must come up with a good idea to try and attract customers. Wight Mountain are always trying to make their customers happy with their purchases. They can do this by treating like they matter to the company like what Sainsburys do. They also want to be known as one of the best bike shops in England. To do this their functional areas will need to communicate and interact with each other to bring in new ideas. Also the finance department will have to concentrate on buying a higher quality range of bikes. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. OCR GCSE Business & Communication Task 7 Report

    Failing to do this would go against the Data Protection (1998) law meaning I could face a compensation charge or prison sentence. To produce my form to an acceptable standard towards viewers I made sure clean, understandable language was used and the Data Protection Law was followed.

  2. The aim of this essay is to reflect on the seven week course we ...

    I felt that our poster looked very good, with a clear simple design. After seeing some of the other posters however, I now think we could have added some more pictures and colour to our poster in this workshop, which is something that we would have had to have planned in advance, as extra materials for this were not provided.

  1. ICT in a business

    Make a Profit 20. Make Quality Product 21. Reduce waste and pollution to help the environment They have a programme called SAP. This helps them to integrate all system networks. This makes it easier to talk to people. Technology Can make it more efficient.

  2. special needs

    Maria can do word processing of CV's in her personal time as she has a computer and MS word installed. This precludes her from going out to internet caf´┐Ż's on her electronic wheelchair as she has access to her very own computer.

  1. Bussines and Communication Systems

    This is called a survey. Secondary or Desk Research: If you are doing secondary research, the researcher has the necessary data available; these data are made available through other publications or reports, like newspaper or annual reports of companies. Traditionally, these have been paper based but more and more information

  2. Full Course howard health centre

    to cells * Adding banners and frames to help the website look more attractive * Creating marquees for special effects * Changing colour of hyperlinks * Creating and positioning I-Frames Output The only type of output will be viewed on a monitor as this is the most effective way of testing and using a website.

  1. BUSINESS COMMUNICATION

    This can be seen as horizontal communication (colleagues on the same level communication with each other). Informal communication, whether it is oral or written, generally occurs between people you know well e.g. colleagues. Open or Restricted Communication With any form of communication, it is important to identify the purpose of

  2. SK-II has already established as a leading brand within its' skin-care industry. By empowering ...

    retain visitors and customers to stay longer in the web site, thus increasing the chances of generating new or repeated sales. Although we are not saying that SK-II should build some complex graphics, animation and plug-ins which are definitely not a very good concept to do so.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work