• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Functional areas and Communication.

Extracts from this document...


Functional areas and Communication Human resources Human resources are in charge of matters to do with their employees. They are in control of the recruitment process, which includes organising interviews, staff training etc. Dismissal of employees is also controlled by Human resources. Human resources have to provide satisfactory working conditions for the employees. They have to control the health and safety of the workers. When someone gets a job in the business, Human resources have to sort out his/her training. They have to control promoting the company. Human resources have to deal with employee organisations and trade unions. The human resources department at sainsburys are in control of the training process when they employ someone. Likewise with Wight Mountain. Finance The finance department are in control of setting and paying the wages of its staff. The finance department have to pay the costs of running the business. This includes, the rent of the buildings the business own, the light and heating in them. They have to pay for all the advertising the company does, on the radio, television, Internet and in newspapers. The finance department have to pay for the products that the business purchases from the manufacturers (such as Nike, Adidas, Sony and Wilson). The finance department at sainsburys deal with all the Jamie Oliver adverts on TV. ...read more.


E.g. Sainsburys human resources talking to the finance department about wage limits for new employees. Internal + External Communication outside of the business as a whole An example of communication outside of the business as a whole is human resources department putting adverts in the newspapers for new employees. Communicating with agencies for possible temporary personnel. Communicating with schools about possible apprentiships. Another example is the finance department talking to the bank about outstanding loans etc. Oral Communication Oral communication (the spoken word) can be by several methods: 1) A telephone conversation placing an order with a business. This happens with Sainsburys. 2) Telephone conferencing, allowing several people to hold a conversation without needing to travel to a meeting. 3) Meetings, a common form of oral communication; for example a meeting of the board of directors of a large company or a meeting of two sales representatives to decide how to deal with a difficult customer. Sainsburys have a lot of these between most of the functional areas. E.g. the finance department have meetings to discuss new services and products. Video Communication Video Communication relies on information technology. It is of particular value to businesses whose employees do not work near to each other. Techniques such as video conferencing and video links on the Internet allow people to speak together, and seeing one another improves the quality of communication. ...read more.


They do not need video conferencing and other expensive things, all they need is oral communication over the phone and written communication over the internet. How does communication and functional interaction helps both of my companies achieve their aims and objectives? At sainsburys, communication and function interaction helps them achieve their aims and objectives as the functional areas have the ideas for new products and services like the Nectar Card. The customer service department are in control of the new services to help customers, which is one of their aims. Sainsburys are constantly trying to climb to the top of the market ahead of Tesco who over took them in 1995. They are also trying to stay clear of ASDA who are following them closely in third. Good communication and functional interaction will help them do that. At Wight Mountain they are trying to expand their services. To do this their customer service must come up with a good idea to try and attract customers. Wight Mountain are always trying to make their customers happy with their purchases. They can do this by treating like they matter to the company like what Sainsburys do. They also want to be known as one of the best bike shops in England. To do this their functional areas will need to communicate and interact with each other to bring in new ideas. Also the finance department will have to concentrate on buying a higher quality range of bikes. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. Report On Communication Systems To the Board of Directors of Cadburys

    Communication The communication side gives difficulties. In particular communication between the two sides most be good. An excellent telephone link should be set up with television conferencing facilities, and introduce call centres to deal with any inquires. A first class dedicated computer link is a priority.

  2. special needs

    be part of a business meeting that she couldn't attend due to her electronic wheelchair not working. The technology significantly aids her and enables her to see members of staff on her monitor and communicate with members of staff as if they were visibly in sight.


    Although verbal information can be obtained quickly, it often needs backing up in written form. For example, when you communicate an important message to a work colleague he or she might also say 'could you also email me about that' or 'please can I have that in writing?'

  2. SK-II has already established as a leading brand within its' skin-care industry. By empowering ...

    Digitrends CEO Rick Parkhill predicted that the wireless advertising market will reach $17 billion by 2005. Despite the current technological limitations that make this new medium far inferior to "traditional" Internet advertising, wireless advertising has several advantages that will make it a hot area in the next few years.

  1. Development of a set of marketing recommendations, marketing mix campaign and customer care initiatives.

    Their order will be sent to Safeway's web site, which will deliver the goods to customers homes from their local store. This technology is particularly useful for people who regularly travel long distances from one place to another. This technology will offer them the convenience of being able to shop anywhere.

  2. E-Business - Tesco

    The challenge here is for Tesco to keep an eye on the competitor, and see how they get on with the new form of paper less trading. Tesco will have to keep an eye to see if Asda are benefiting from the change.

  1. Bussines and Communication Systems

    If the researcher is doing secondary research, there is no need to start from scratch; he or she uses the data or information done by other organizations or publications.

  2. Business Communication Case Study : Oxfam

    Oxfam use both LAN's and WAN's to communicate with itself and other companies. This is because they need to have a good communication with the companies and people around them to fulfil their objectives. Internal communications The three main ways of communicating information inside Oxfam are verbal, written and electronic.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work