How will your system benefit at least one person in the Health Centre?

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A03

  1. How will your system benefit at least one person in the Health Centre?

The receptionist will be greatly helped by the new system. It will mean that they are not wasting their time telling patients repetitive information, such as opening times, that could just as easily have been displayed in the new system. It also means that they do not have to spend any time producing posters or the like, to display information like the policies. This means more time can be spent with the patients and doing more vital administrative tasks. In the long run, this may help the Health Centre as a whole, because it may mean they don’t have to employ another receptionist, as the work the original receptionist is doing is very specific.

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  1. What are the drawbacks of using your new system?

There are several drawbacks with the system, which could have catastrophic effects. If there was a power cut, the supply to all computers and the system would be cut off, so they would no longer work. This may force the Health Centre to close temporarily. Or there could be computer failure, would mean the receptionist would have a much harder task, also because she would have to explain what went wrong. In extreme circumstances, the whole system may be lost due to the breakdown of the memory in the computer, ...

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