I C T Systems Investigation
U-HAUL it Light Logistics
Ali Khalid
January 2003
Contents
Introduction
System Investigation
- Interview
- Summary of the system
Spreadsheet Solution
- Introduction to the problem
- Specification
- Implementation
- Evaluation
Introduction
U-Haul it is a national haulage organisation. They operate 164 vehicles from 17 regional depots.
They customers use a vehicle to transport goods that they manufacture from one depot to another. When a vehicle is a required the customer phones the traffic office and asks fro a quote for the use of a vehicle for a particular journey.
Each depot employs drivers, traffic staff, mechanics and administrators.
The company operates a local depot in the Leeds/Bradford area. This depot is the basis fro my project. I will have to investigate how the company makes use of ICT in the running of its business.
Another part of my project will be to develop on ICT applications, which the company can use to aid them in the running of the business.
Interview
The first part of the project is to investigate how the company use ICT currently. TO find out this information I will conduct an interview with a representative at the company. The interview will be based on a set of questions that I will prepare in advance. The questions are intended to identify how ICT is used, why it is used and the equipment used. A copy of the questionnaire is included below.