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  • Level: GCSE
  • Subject: ICT
  • Word count: 1018

I C T Systems Investigation - U-HAUL it Light Logistics.

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Introduction

I C T Systems Investigation U-HAUL it Light Logistics Ali Khalid January 2003 Contents Introduction System Investigation o Interview o Summary of the system Spreadsheet Solution o Introduction to the problem o Specification o Implementation o Evaluation Introduction U-Haul it is a national haulage organisation. They operate 164 vehicles from 17 regional depots. Aberdeen Liverpool Birmingham London Brighton Manchester Bristol Newcastle Cardiff Norwich Edinburgh Sheffield Glasgow Southampton Inverness Swansea Leeds They customers use a vehicle to transport goods that they manufacture from one depot to another. When a vehicle is a required the customer phones the traffic office and asks fro a quote for the use of a vehicle for a particular journey. Each depot employs drivers, traffic staff, mechanics and administrators. The company operates a local depot in the Leeds/Bradford area. This depot is the basis fro my project. I will have to investigate how the company makes use of ICT in the running of its business. ...read more.

Middle

Four main functions - Sales, Operations, Finance and Purchasing. o To provide a good quality of service for our customers o To provide fast and efficient sales systems for customers o To set and monitor our local budgets in a successful way To communicate effectively with other depots, Head Office, customers and suppliers. What is your job? I need admin. (Operations) includes analysis data, reporting to managers and planning. How do you use ICT? ICT helps us with the overall management of he company e.g. business planning and keeping records of expenses. What about using ICT for other function? WE used standard PC, linked up to the network. We use word processors to produce orders, spreadsheet to produce budgets, software to help plan vehicle journeys, maintenance records on a database, for communication, phone calls and emails. Is ICT used in any other aspects for the business? Computer hardware used by the mechanics to diagnose mechanical problems with vehicles, vehicles fitted with computer navigation, mileage/movement recorders What computer hardware are you currently using? ...read more.

Conclusion

stores financial records Functional: Sales Details of revenue based on customer sales is stored in a Spreadsheet for analysis and invoicing Purchasing An office network PC is used to produce word processed orders to suppliers Operations A spreadsheet provides journey quotations detail for customers Specialist software can produce journey plans Mechanical diagnosis of vehicle faults is done by computer Finance Budgets are forecasted and monitored by a spreadsheet Sales are recorded and totalled via the Sales ICT systems System summary - How ICT is used Interview Summary - The purpose for which ICT is used Introduction to the problem U-Haul want a computer excel application so they can analyse the usage of vehicles, to see how much mileage the vehicles have covered on journeys. By doing this they can work out the cost of the hire of vehicles. My task is to design and produce a working application for U-Haul to solve the problem. Ali Khalid AGCSE Information & Communication Technology Unit 2 Thornton Grammar School 37176 January 2003 ...read more.

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