Cadbury Schweppes Introduction
The first Cadbury shop opened in 1824. The owner of the shop was John Cadbury. His brand that today provides the world with many of its favourite brands of chocolate. A small family business developed into an international company combining the most complicated technology with the highest standards of quality, technical skills and originality. A one-man business, opened in 1824 by a young man, John Cadbury, in Bull Street Birmingham, was to be the organization of Cadbury Limited, now one of the world's largest chocolate producers. By 1831 the business had changed from a grocery shop and John Cadbury had become a producer of drinking chocolate and cocoa, the start of the Cadbury manufacturing business as it is known today.
The leader in the UK market, Cadbury Limited is the confectionery division of Cadbury Schweppes plc, a main force in the sweet and soft drinks international market. Quality has been the focus of the Cadbury business from the very beginning.
Main Aims of Cadbury Schweppes
Cadbury is owned by share holders. The share owners are happy with this because they earn extra money
One of Cadburys main aim is to make quality chocolate for customers. They make brands that people love. “Working together to create brands people love”
Another one of Cadburys main aims is to make a profit. To this they have to produce high quality chocolate. They can’t produce too much waste products.
Their last aim is to minimize waste and minimize pollution. To do this they have produced there own village. Bourneville is a place is a place for their workers to stay. This town was made so the workers did not have to travel far. This means that they don’t produce much pollution when they travel. To minimize waste they melt down used materials and re use them.
ICT in a Business
Human resources
Human resources make sure that the business has the best staff for the job and that they are able to work effectively in a safe environment. Human resources deal with the training, employment, health and safety and discuss with unions/workers. Training is when the workers learn how to do the job. Employment is when the have to hire the right people for the job.
Finance
Finance keeps a record of all money coming in and going out of the business. They have responsibility for securing finances for future increase and paying staff and suppliers. They keep a detailed record of the money coming in and going out. Finances deal with wages and loans. Finance also has to pay for the materials and equipment that have been used.
support
Administration and ICT support ensure the smooth running of the business on a day to day basis. Some of the responsibilities they have are office duties, cleaning, computer and software support, security and health and safety. Clerical work is a main job. Some clerical work are sorting out mail and filling. Technical support is another job. These workers mostly deal with technical problems.
Operations have the task of producing the goods or service in the most efficient way. This is done by making best use of the business’s staff, machinery, building and raw materials. They also make sure that the production plans are met on time and products of the right quality are produced. People that work in productions have many jobs. Some examples are getting the right materials, planning, and monitoring budgets
Marketing and sales
Marketing boost the level of chocolate being sold by carrying out research. They carry out surveys. They also organize the advertising and the production. Sales function deals with all aspects of selling to customers. Marketing sales find out what audience there chocolate bar is for. They also research on which companies would buy there product and how people would know about there product. Sales teams are located in different places. Some can be found Local, Regional, national and international.
Customer service
There are four major things about customer service. The first thing is that Customer service provides information. The second thing is that they give customer support. The third thing is that they give customers after sales support. The last thing is that they give customers advice.
