• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

ICT in Reuters

Extracts from this document...


ICT in Reuters Reuters Departments Here is a summary of the main ICT related departments in Reuters. Department Main objectives ICT Support Reuters use ICT in a variety of ways. Data is available through platforms such as internet. Reuters manage software and hardware so that it meets the needs of staff and customers. Development To develop software so that it meets the needs of existing customers, in order to ensure that it is a market leader in financial news and data. Finance Reuters aim to make a profit by selling news to professionals in financial services and directly to customers. They monitor all financial transactions in order to keep Reuters profitable. ICT Support Information about ICT support in Reuters was given to me by Roger Peters. ICT Support was partly contracted out to Fujitsu when Reuters moved to South Colonnade at Canary Wharf. ...read more.


Price is now reasonable * Easy theft * Accidents such as dropping the laptop or spilling liquid on the laptop Software called Service Center is used to log all requests for help from employees. The programme is a Call Management System. The software records the user name, the ICT problem, the referral made, and also the outcome of the help. The system to get help is: 1. A Phone or Email Help Desk is contacted. If the problem cannot be solved, the user is referred to PC Clinic in their own building. 2. If Business As Usual needs to be maintained, an engineer is sent to help the user at their work station. 3. Otherwise an email is sent to the user to bring their laptop to PC Clinic within 24 hours. The user is told to back-up data, and a replacement laptop is loaned to the user if required to carry on working. ...read more.


Double screens are sometimes used due to the demands of the work, when multiple programs need to be run simultaneously. Finance The aim of the Finance department is: - To work out whether the purchase and sale of information is balanced enough for Reuters to make a profit To make sure Reuters do not spend more than it can afford, records of all transactions are kept. Each Reuters department is given a yearly budget. The expenditure of each department is worked out and sent to them as a report. If a department wishes to spend extra money, they will require permission from the Finance department. The department is also responsible for working out income tax, pension contributions and National Insurance, which are then sent to government departments. Each year, the Finance Department must produce an Annual Profit/Loss statement to present to shareholders. Software used by the Finance Department includes spreadsheets for much of their work, ISIS for transaction records, Microsoft Word for letters, and e-mail for communication. ?? ?? ?? ?? 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE ICT Systems and Application section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE ICT Systems and Application essays

  1. Different types of technology How I use ICT at home and at school

    This can make a lot of teenagers think they're the weird ones for not doing any of this and think everyone else is. This makes them influenced into doing these things. Summary of advantages * Have access to a wide variety of different kinds of entertainment from reality TV to

  2. AO4 ICT c/wk 2008-9

    * Secretaries- before the mid 1980's typewriters were the only means of typing, this meant that the typist had to be very skilled as mistakes are hard to rectify. The typewriter, being a very aged way of typing, has no type of formatting settings, meaning that if you wanted to

  1. Impact of ICT on the community

    How does the technology meet the needs of my community? Learn direct and the courses available meet the needs of the people in my community extremely well because there are courses available for nearly every one. Learn direct meets the needs of my community really well because Learn direct have

  2. a level ict project

    In order to respond to problems and find solutions quickly user support needs to be recognised, this can range from the troubleshooting section found at the back of the system to online help that can be accessed on the internet.

  1. The impact of ICT on a person with special/particular needs

    Sarah can watch these and broaden her own knowledge, something she lacks due to not reading books. She can feel much more confident if she has a wider knowledge of things. Sarah's TV is also different in terms of its placement.

  2. GCSE ICT Coursework Booklet

    It will improve stock control and stop money being lost when CDs aren't available to buy. A customer database will help to increase sales by improving marketing campaigns. A website will enable the shop to be open 24/7 and reach people outside the town.

  1. Database management

    The record structure for the junior mark register is shown below. Table Name: Junior Students Mark Register. Field Name Datatype Width Example Roll Number Text 4 J006 First Name Text Variable Jonathan Last Name Text Variable Perera Gender Text 6 Male Current Class Lookup Wizard (Text)

  2. ICT (double award) - Business systems portfolio.

    server * There is a Firewall; this is a very important piece of hardware that stops any unwanted intrusions onto the system. It also stops viruses and worms being downloaded. * There is one server which all the computers are connected to.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work