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ICT made a great impact on the way people do thing in their personal, professional and social lives

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ICT made a great impact on the way people do thing in their personal, professional and social lives. These affects can be seen in areas such as: * Customers buying from home * Call centres and customer enquiries * Work styles * Legislation * Communication * Education * People with special/ particular needs. Customers buying from home Customers buying from home are now able to buy even their shopping online. One of the main advantages of online buying is that it is available 24 hours and seven days a week, so the user can buy from anywhere and whenever they want. It saves time so the customer will not need to travel to the supermarket or the bank, they could just switch on their computer and start buying, and customers can also check stock before they buy the product. The company is taking advantage is well, because they have less overheads; also they have a wider audience globally because everyone can visit the company's website from where ever they want. ...read more.


Although the ICT has affected people's lives in a negative way it also has some advantages to people's lives customers can now get support via the phone to deal with the problems with there computers which is much more flexible. It is also cheaper to get help on the phone rather than getting one-two-one advice. The last advantage is that the customer can get instant answers to their questions which will speed everything. Work styles Technology enables flexible working that suits the needs of individuals and businesses, giving people the freedom to work while away from the office with all the resources they need to do their jobs effectively, workers are now able to work in there homes. Another advantage that ICT has made is that there is less use of papers where everything can be stored on databases. In the work environment the employees don't have to get up and talk to other people because they could just send a e-mail to ask questions to other people, this also saves time in the work environment. ...read more.


The last advantage is that on most phones there is a camera where the user can take a photo or a video. Disadvantage of using the mobile phone is that they cost too much if the use overuses it. Also if it is used for long period then the hydro-activity can result in a disease. The new colour screen phones use a lot of power so the user will need charge the battery all the time. Education ICT has made a big influence on education it now allows students to start developing there ICT skills from an early age which allows them to use these skills when they become older, they could produce coursework once they have developed there skills. There have been support towards teachers and student's one example includes cut price computers and laptops for those with learning difficulties such as dyslexia. E-learning has also been developed for those who do not have the time to study full time and prefer to enhance their qualifications from home. The online courses exist such as those for ECDL (European Computer Driving Licence) this is provided by learn direct and Webwise. ?? ?? ?? ?? Mustafa Yaz Evidence B Monday, 07 November 2005 1 ...read more.

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