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  • Level: GCSE
  • Subject: ICT
  • Word count: 2427

ICT specification

Extracts from this document...

Introduction

The organisation and the problem statement This business is a company based on renting cars that are owned by the company itself to people which are in need of transportation and are willing to pay a one-off payment most cases to hire a car that may include a chauffeur if required this will be at extra cost. This company offers a number of things: * Unlimited mileage for your whole rental (except in a few instances*) * All mandatory insurances * A guaranteed discount for booking on line! * Waiver for collision damage liability (so you don't pay for damage to the vehicle, except for a normal excess and exceptions) * Waiver for vehicle theft (so you do not pay if your rental car is stolen, except for an excess) * All other direct charges or surcharges known pre-booking (with a few exceptions*) The company also has their own web page which can be used for various things. www.carrentals.co.uk It is run by Mr F James who started this business 4 years ago independently and has successfully been the manager at their main office which is located: 16 Waterworks street Aston Birmingham B6 6TR Overall they employ 15 people not including Mr James. These people do various jobs such as: * Customer services: await phone calls from the customers that have already rented a car encase there are any problems or any issues that need solving or they need assistance with. ...read more.

Middle

Therefore the customer can choose what accessories they would prefer on each car if available at their own expenses. Resources Available The car rentals company is currently operating with five computers; these are very old and almost useless machines. However they are equipped with hardware such as Printers (312KL) which is a very old, slow printer and unreliable printer which is used for printing invoices for customers. They also have a photocopier (SP320) that is a reliable and can work at a reasonable pace, but is not efficient enough for the company's high use which means they are spending too much on replacing ink cartridges etc. The computers and their processing systems which the company are using are currently as stated below: * Intel-Pentium D processors 1.1 GHz * Hard drive space 20Gb * 128Mb of RAM * Floppy Drive * CD (CDRW) - Drive * 15 inch Monitors They are also using Windows 2000 which is an old operating systems which includes all of offices features however these are not the newest versions or the correct operating system for my software. If this is not acquired then the software will not work, because if my software is to fully function Excel 2003 (preferably) or a version which is released after that must be used. I would recommend the company to purchase computer units which have the following specifications because as these are the latest or most adequate features needed for the company ...read more.

Conclusion

This can be given to the customer. * This invoice must include a grand total which is necessary to the recipe. This is a calculation of all the amount that is taken off because off discounts or put on considering all aspects and inputs. * There is also a sub total which is also on the recipe this is the total of items purchased in this case cars and all its accessories. This does not include VAT or any added calculation. * Between the sub-total and grand total the invoice must show all the excess calculations that took place to get to the grand total these include; Delivery, Discount, VAT and claims bonus discount. It shows the percentage and how much by it's going to affect the total. * The invoice must include; customer's details, date, invoice number, company logo and company address. All of these must be located in the top half of the invoice. These must be included in order for the invoice to be complete and professional. * The recipe must have a list of all the items which have been purchased from the company or in this case the cars that have been rented and the accessories that the customer chose to go with it. Furthermore for all of these items the following must be included; type of car, car name, quantity, cost and total. ?? ?? ?? ?? ...read more.

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