Investigate an organisation and produce a report on:(a) the different purposes for which the organisation uses ICT(b) the ICT system used in the organisation and how it meets theneeds identified in (a).

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Unit 2 ICT in Organisations                                                    GCSE Applied ICT

Unit 2 Coursework (a)

Investigate an organisation and produce a report on:

  1. the different purposes for which the organisation uses ICT
  2. the ICT system used in the organisation and how it meets the

needs identified in (a)

The Purpose for which (name of organisation) uses ICT

Organisation -                 Name of Organisation

Size (staff/customers) -         Number of full and part time staff.

                                Number of customers per day.

Aims -         Aim of the organisation - what kind of service/product are they providing, how are they providing this service/product. E.g. Sainsbury’s aim is to serve their customers to the best ability and provide them with good quality, reasonably priced food. They also aim to make a good profit at the end of each year.

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Needs of Organisation -         The needs of the organisation e.g. to have good communication between departments, to have good communication with customers, to produce high quality services, to ensure customers are happy. To provide a good custom service both internal and external. To promote our awareness of other benefits. To identify training needs.

Purposes for which ICT

is used:         Which aspects of ICT are used within the organisation?

Examples below:

Communication -         Give a description for each form of communication. E.g. Fax, Email, Post, Telephone, Mobile phones, Broadcasting system, Intranet, Internet, web page, adv. Post, road ...

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