• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Organizational Communication in the Internet Age.

Extracts from this document...

Introduction

Organizational Communication in the Internet Age Introduction Today is 21 century, is the computer and Internet age, I choice this topic because effective communication is critical for both managerial and organizational success, and want to understanding how these advanced technology can improved organizational communication, and are possible that Internet communication will replace the traditional communication in an organization? Communication effective is most important to a successful organization, research show that employee satisfaction with organizational communication was positively and significantly correlated with both job satisfaction and performance. ((Jaasma, M, A & Koper, R, J, 1999) Perceptual Process Model of Communication Communicating is not simple, in communication model, sender encoding the message, through communication media send to receiver, receiver decodes the message and creating meaning, and have feedback to the sender, this is a loop, many factors can cause misunderstanding, such as encoding and decoding may cause misunderstanding because both sender and receiver have different meaning of the message, choice of right media also very important, and in communication process, noise also should be consider, it include speech impairment, equipment problem, poor hearing and eyesight and so on. ...read more.

Middle

describe to stranger. (Kreitner & Kinicki, 2001) Nonverbal communication include use time or space, distance between persons, dress, body language, eye contact and so on. Organization's employee also need have good listening skill, especially in sales, customer service or management, manager spend a great deal of time listening to others. Poor listeners use this information-processing gap to daydream and think about other things that can cause missing important message. To improve listening skill, employees can cultivating good habits when listening, that include give the speaker full attention, eye contact, and so on, and avoid bat habit those include tends to daydream, do not take notes and so on. Communication Distortion between Managers and Employees Managers also need to know when an employee report to him/her, the employee may modifies the content of message because of workplace politics, a desire to manager impressions or fear of how manager will response the message. Managers can reduce communication distortion by de-emphasize power differences between themselves and their subordinates, enhance trust, encourage staff feedback by conducting smaller, more informal meetings, establish performance goals that encourage employees to focus on problems rather than personalities, and encouraging dialogue those opposing viewpoint. ...read more.

Conclusion

But some disadvantages of using email to communicate are included: unsafely, email overload, less face-to-face communications, only can deal with routine activities. Videoconferencing Use video and audio links along with computers to enable people located at different located at different locations to see, hear and talk with one another. Some organization use videoconferencing have a meeting with someone who cannot participate the meeting. Collaborative Computing and Telecommuting Using computer software and hardware to help people work better together, include messaging and e-mail system, electronic whiteboard, calendar management, videoconferencing, computer teleconferencing and so on. Computerized Internet communication cannot replace the traditional communication Effective choice of medium to communicate that means choice communicate media depends on the complexity of managerial problem or situation. Low-complexity situation are routine, predictable, can use Internet communication. High-complexity situation such as reorganized, employee reduction, are ambiguous, unpredictable, and often emotionally laden, should use traditional communication such as face-to-face communication. Conclusion: In today's environment, technology allows organization have more choice to communicate more effect and efficient, but Internet communication cannot replace the traditional communication media, which communication media that organization choice should depends on the problem and situation. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. ICT Systems in Everyday Life: Your Local Community

    It gives limited access and interaction with the user. Online Banks provides their customer with an ATM Card for this purpose. The card has all relevant account holder information and saved in an electromagnetic tap. When customers want to make transaction, he enters his card in the ATM Machine and prompted for the pin code.

  2. Report On Communication Systems To the Board of Directors of Cadburys

    There will be better standard of living because the houses up north are much cheaper than London also there is areas of high unemployment that is good because you need a lot of production workers also you will be helping people to make livings and there will be no un

  1. BUSINESS COMMUNICATION

    2. Maybe misunderstood 3. Some people may have not heard exactly what was being said 4. Long conversation such as in meetings may have been forgotten Written Communication is communicated by methods including written information on notice boards, leaflets, financial documents, adverts, memos, notes, letters, newsletters, reports, fax and e-mails.

  2. My research concerned how the Internet could be used to help people who were ...

    Nevertheless I observed message board and newsgroup activity over a period of three months without making my presence known. I did not announce my presence to the other members during this period because I felt that this would help me to get genuine data, although I did intend eventually to

  1. Bussines and Communication Systems

    of communication as when a telephone call would have been a more suitable communication * The employer/sender does not have the required attributes to communicate - he/she can't use a computer and send an email she needs training. * Feedback (like a receipt!)

  2. OCR GCSE Business & Communication Task 7 Report

    This law also helps stop people buying copied software. This law prevents people downloading others work without permission. If these laws are broken you will be facing unlimited fines and maybe a prison sentence. This law helps people keep their work safe and personal without people copying, taking or reproducing it.

  1. This report gives the clear idea about current statistical situation in e-learning trends.Task 2 ...

    the company on e- leaning Guild research shows that the most surveys respondents were offered the choice of management , designers , developers and instructors , teachers or professors. Respondents role in their organization 34% Management 22% Designers 13% Developer 8% Instructor, teacher or professor 6% Executive 5% Individual contributors

  2. SK-II has already established as a leading brand within its' skin-care industry. By empowering ...

    Currently, Internet has exposed to the world a new form of media where innovative means of advertising and publishing have been exploited by many corporations in search for a winning formula in the cyberspace. E-branding has a tremendous value in future, so shifting the promotion strategy from brick and mortor

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work