• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  • Level: GCSE
  • Subject: ICT
  • Word count: 4130

Report of six documents from organisations invoice and leaflets comparing, describing, and evaluating presentation styles.

Extracts from this document...

Introduction

REPORT OF SIX DOCUMENTS FROM ORAGANISATIONSINVOICE & LEAFLETS COMPARING, DESCRIBING EVALUATING PRESENTATION STYLES DOCUMENT ONE NTL INVOICE/STATEMENT PURPOSE Is to inform the client how much of ntl phone services they have used and also to state the exact amount of money the client has to pay the company by a certain deadline. To establish a contractual relationship between the client and the company this is because the client has to be informed about the amount of money that is due for the services that the client has used. TARGET AUDIENCE The target audience is the customer this is because the company has sent a letter to the client notifying them about the amount of money they own to the company about the services they have used. CONTENT The content is formal, unambiguous and nearly all factual information. The writer has created a direct writing style to keep the invoice simple as possible to understand. The following items of details have been presented in the ntl invoice that are: sender's name, address, telephone number registration number, the date, the reference for billing period from and to, the logo, the recipient's name and account number. Details that have actually been stated are in the call log report which is part of the invoice are the customer reference number, date, recipients name and address, telephone number, Number of calls, billable duration charge, VAT and total amount due. The calculations of the total amount due have not been included in the actual invoice statement but have been stated overleaf of the invoice in a call log report. In the call log reports following details have been mentioned date, time, number called destination, min/sec and amount. The call log report contains the following details, which are local calls, national calls; mobiles/pager calls special service calls and unitemised calls. These details prove evidence to the client -showing calculations of the total amount required on the actual invoice statement. ...read more.

Middle

The accuracy overall is very reliable this is because there are no mistakes in spelling, no errors in grammar, not many words have been used but the sentences that have been written are short, simple and easy to understand. I have noticed that there are no errors of fact in the ntl invoice all dates, times; distances, sizes and names of people are accurate. But the error, which I have noticed has been that in the recipients address the postcode, has been written next to Cleveland. EVALUATION OF WRITING, PRESENTATION & SUITABILITY OF PURPOSE I think that the header of the invoice, which presents company details, is very professional. This is because it is eye catching and informative with all correct details. I like the way in which online services have been promoted through the speech bubble in the header of the invoice. The senders details the address, email, fax, telephone number have all been presented in a box that has a shaded background. I have realised two colours have been used though out the document to match with the company logo. This is professional as this proves Northumbria water have created their own house style of presenting external documents. Overall the invoice writing style is formal, clear, concise, easy to read and understand. I prefer this invoice than the ntl invoice this is because this invoice contains VAT and calculations of services on the same page of the invoice statement. I have noticed that all items of details have been presented in this invoice; the items of details are the following logo, address of sender and recipient. Companies email, website address, logo, bill no, vat registration number, amount due, invoice number and calculations. I have noticed an error in layout on the header of the water invoice the postcode in the recipients address has been written next to the county name. Usually the postcode is typed under the county name The giro bank credit form attached at the bottom invoice is too formal. ...read more.

Conclusion

Along side the line instead of writing how to pay the bill the writer has used logos of the company's which take payments for bills. The logos have been presented alongside the list of instructions. Key features have been highlighted throughout the document by presenting them in boxes and shading the background colour different from the rest of the document. Page 8 the text is presented in two columns. There is a images of a sales assistant which is meant to be answering the questions on the page. There is a image of a child in this case is a customer who is asking a question. The questions are written as sub heading and underneath the sub headings the answers have been written. Each questions as a line between it. ACCURACY & RELIABILITY Overall the leaflet has been written professionally. The leaflet has a direct appeal to the reader. The readability of the leaflet is onto read and understands as no long complicated words have been used. Very simple short words have been used throughout the whole document. The accuracy overall is very reliable this is because there are no mistakes in spelling, no errors in grammar, not many words have been used but the sentences that have been written are short, simple and easy to understand EVALUATION OF WRITING, PRESENTATION & SUITABILITY OF PURPOSE The words are clear, simple and concise to understand; because bullet points have been used the presentation is more readable. There are many sub headings to which a paragraph or sentence has been written. I have noticed that a sans serif font has been used. The sub headings are a different colour (blue) to actual text. I like the way the sub headings have been coloured different instead of being underlined. There writing style is mainly informative and as there is information on all services. Writing style is also factual as prices are written. The text has been colour coded throughout the document to match the colours of the logo which are blue and green. Halima Hussain Mrs Thompson Presenting Information ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. E-Commerce - questions and answers

    Disaggregating can occur through deconstructing of the primary activities of the value chain as most steps can be approached in a new way i.e. e- retailers use e- commerce to improve their market research such as monitoring on an hourly basis how customers are responding to promotional offers and changing their sales accordingly.

  2. ICT Systems in Everyday Life: Your Local Community

    * How long has it been in place? The ATM was invented by Scot John Shepherd Barron. The world's first ATM was installed in a branch of Barclays in the northern London borough of Enfield, Middlesx, in 1967. Inspiration had struck Mr Shepherd Barron, now 82, while he was in the bath.

  1. A report on how ICT affects me as an individual, and other members of ...

    friends or family, by typing messages to each other either through a chat room screen or through an IM (instant message). Advantages of this are that people can keep in touch and chat to people from anywhere in the world easy and fast.

  2. SK-II has already established as a leading brand within its' skin-care industry. By empowering ...

    purchase history * Buying motives and decision criteria * Click-through data from newsletters After building all components, we can make use of data mining technique on customer personalization. And Personalization can divide into Customization, Simple personalization and Rules-based personalization Customization.

  1. Development of a set of marketing recommendations, marketing mix campaign and customer care initiatives.

    All the ten marketing communication tools can be adopted and enriched online. This will also help to build relationship based on permission and trust of the customer. 3 Emerging technologies and their impact on chosen organisation This diagram shows how technology has developed or will develop over a period of time.

  2. ICT IN ORGANIZATION

    earn lifetime loyalty' is successful because of this policy, they are benefiting and so are the customers, this means customers are going to keep returning to Tesco because they are getting money off their purchases because of the rewards they are getting from having a benefit card so Tesco can

  1. OCR GCSE Business & Communication Task 7 Report

    My designs remained correct and readable towards everybody, as they did not portray wrong images, slogans or wrong texts associated upon real life. My designs showed a clean environment and issued professionalism throughout its texts and layouts. Social Issues: When completing my work I had to survey social issues such

  2. I will describe a short formal document using order form as one of my ...

    It id designed for group of people who are interested in buying there products from the business. Extended formal documents You have different types of article like newspaper, newsletter, report and user guide An article is a piece of writing which has news of a local place, around London and

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work