Report on an ICT system and how it meets the Organisation's needs

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Report on an ICT system and how it meets the Organisation’s needs

Marks & Spencers have brought in technology into nearly all aspects of their business. The technology is used to improve the workers and the whole organisation’s efficiency, increasing profit. Marks & Spencers use input devices, output devices, processors, storage devices and ports and cables all to help them reach their goals. In this report I will be talking about how Marks & Spencers use them.

Input Devices: Symbol LS2208 Laser Barcode Scanner

System Specs:

 

 

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Input Devices: Handheld Terminal

The handheld terminal is used in many aspects of Marks & Spencers. It is used for inventory control, asset management, item tracking, maintenance management and other off-line data collection applications. The HHT is easy to use for all the employees and is an efficient way of managing stock. It uses lots of communication technologies which means that when Marks & Spencers buy a new Handheld Terminal they can be sure that it still will work with their system and network. Another reason they can be sure that it will work is because the Handheld Terminal supports many different types of barcode including the main universal ones and the less well known system. If Marks & Spencers were to take over another store then they would probably still be able to use it as they can use the barcode system. This is good as before they may have had to buy a lot more hardware just to operate the new technology. The Handheld Terminal can hold large amounts of information which mean that the workers can go round the shop and record data in large shifts. It means that they don’t have to worry about the Handheld Terminal crashing which would cause a lot of time wasting as the employee would have to go around the shop again. The Handheld Terminal is very versatile. It is shock and vibration protected which is really useful as the shop floor is a very busy and a worker could easily get knocked and drop it on the floor. It can also operate at low and high temperatures. This is good as if a worker wants to check the stock in  the frozen food section then they can still easily operate without the worry of it crashing under low temperatures. Having a strong Handheld Terminal Marks & Spencers don’t have to worry about replacing broken machines with new ones. This helps save money for the company which again helps its needs.

POS Receipt Printer

  • Print speed 127mm/sec.
  • Label width 35mm (1.5) to 100mm (4”)
  • Easy paper loading.
  • Internal or External label source.
  • Die Cut fanfold or roll paper media.
  • Logo store capability 8mbit flash ROM
  • Serial Parallel and USB interface as standard
  • Label peel off function with sensor
  • High resolution at 203 dpi
  • Prints all popular bar codes

POS receipt printers also allow the adding of bar codes, texts, graphics and variables fields for sell/use by dates etc.

What can the hardware do in comparison to what the business needs it to do?  

The POS is needed for employees at the till to easily print of a receipt for the customer and themselves. This is so they can keep a record for themselves to check what the customer has bought. This can help them make sure they can check if a customer returns with an item. The printer is very fast at printing and can print about 127mm of paper a second. This shortens queues which keeps customers happy and helps Marks & Spencers sell more products in a shorter time. The printer can be easily integrated into many different things as it supports serial, parallel and USB so when they purchase a new store or company and website they can easily integrate it into their system. It is quicker and easier. The high quality printer makes it a standard that other companies aspire to and makers them a high quality service. The printer can also print of all the main barcodes which helps Marks & Spencers be a popular service and helps Marks & Spencers save money not having to buy multiple printers that print of different types of barcodes.

Evaluation Have the objectives been met?

    Marks & Spencers need high quality printers for quick and easy printing. The employees need a fast printer to print of the receipt for the customers. If it was slow then the customers would leave and wouldn’t meet the needs. They also have a backup paper reloader that if the paper ran out the reloader would quickly reload it stopping a slow down.

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DAT Drives

Specs

  • Up to 260GB capacity in a compact 3.5 drive
  • Outstanding reliability at 400,000 hours MTBF (100% duty cycle)
  • Fastest access to data on the market, averaging < 35 seconds
  • Outstanding performance with 112 GB/h* backup rate
  • Low power consumption, meaning low heat generation
  • Full read and write compatibility with AIT-2 and AIT-1 media as standard

What can hardware do in comparison to what the business needs to do?

    Marks & Spencers as a business needs to rely on technology as ...

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