Task 2 - Access Database - ICT CW

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Dev-Inder Bhambra                                                                                             ICT Task

Task 2 – Access Database

Specification

Organisation        

The business that I am looking at is CM Electrical. The most important aim of the business is to provide good quality lighting at cheap prices. The company is operating in a very competitive market where it is constantly competing with other lighting companies and stores such Selfridges.

Current System

The firm at the moment is using a very basic system using a variety of databases, this is a problem because the data is not all on one system and this causes problems wasting value time for workers.  The system is not very helpful as it not easy to use and take time to understand. The system holds information of the stock that the company has and the prices of each item and where they are within the building. At the moment the current system is back up every week on storage disk, CM electrical use a grandfather father son method. There is no real form of security; an id is required which is made up from any two letters. They work 8.30am to 6pm Mon- Fri and Saturday 9 am – 5.30 pm and in this time they use the system regularly.

Users

They users of the system are all the staff that currently work at CM electrical, these include all the administration whom have the responsibility of keeping the system and insuring all the information regarding accounts is up to date. The other users are the end users these are the staff that use the system to look up information regarding stock and customers.

Problems

The problem with the system is that it very basic and is time consuming for the employees to use, the employees find it hard to keep track of stock levels and the fact that the system is not updates as regular as it should often the database is out of date. This is a problem because this means the staff will have go and find the product and see the stock level which is time consuming, this they find doubles there workload. The responsibility of the stock is left to one administration staff and leads to excessive workload for the one person as he is also working in other areas of the business such as the trade counter and therefore he doesn’t have as much time as he needs to keep the system as fresh as possible.

Requirements

The firm wishes that the computer system becomes a more useful tool in there business and will help ease the workload of the staff and make the company more efficient and runs more smoothly. When the data is implemented the hope it will help to store there stock levels easier and help keep it up-to-date easily. The people that will use this new system will all of the counter staff and some members of the management.

The employees with this new system will be able to various tasks on this new system which will make there jobs much easier, they will be able to update the system regularly and quickly compared to the old method. The system already has a screen name and password protection installed and every user has their own name and password allocated to them so this will ensure safety of the system and the data.

The employees will be able to access all the of the database as account are kept separately for management only. The staff can be prosecuted if they violate these rights. The company did have problems in the past with staff taking  customer information and passing them on to competitor, however this has been sorted they have had no problems for 10 years.

Current Skills of Users

The skills the current users possess are mainly basic but there are a few users who are more able users, the system doesn’t require a user to posses large amount of ict skills to use the system therefore no real training is need and one of the current staff could easily teach a new user to use the system.    

Justification      

With the old system there are many faults the users have to deal with, many of these should be dealt with the new system , after the implementation these should be solved and make the company work easier and problem free. The current system has a paper-based element where all of the sales are written on specific paper and then is inputted into the computer system at a later date by the administration staff.  If this process of inputting data into the system was easier it would save time. System can cause many problems through human error or misplacement of files paper, it is also not only time consuming but space consuming as well with all filing cabinets, this will also make the system more organised and secure. The reason why it will be so much easier for the employees is that they will be able to search through the database for specific details is seconds rather than hours.

Economic Implications

The new ICT system will have to be analysed to establish the economical aspect of the system to the company. There would only be few financial cost software and hardware requirements for the ICT system, also they have to train their staff to the knowledge needed to be able to use and maintain the system. These expenditures may be high as an initial cost but the money it may save overall may not be comparable to the initial cost. The company I feel is big enough to absorb these cost in there budget, if they cannot then they may fell they need to cut down on there fixed costs which may include, electricity, raw materials. The economic implications should not be to big in the long run for the company, however the short term may be hard to stay in the positive.

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Moral implications

Moral implications are ethical factors, there are very few moral issues that will be changed, the only one would be the jobs that could be made redundant by the introduction of the ICT system this could be administration staff not been needing if the system is much easier to use and quicker and therefore the extra staff is not needed. On the other side it may also create jobs, the new system make require someone to be employed that looks after the system and has the added responsibility of keeping the system up to date. ...

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