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Task Analysis.

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Introduction

Task Analysis. There are numerous ways I could solve the given problem of producing a home-based travel agency. Each method has its advantages as well as disadvantages, however some of these outweigh the others. The company could perhaps set up a system themselves, keeping records on paper in a cabinet. This could prove to be an effective way to store and file customer information. Records could be accessed easily with little effort whilst kept secure, without worry of third parties obtaining customer's personal information. As helpful as this may be, there are many disadvantages to this method of storing personal details. A container to store the files in securely, could take up a lot of valuable space and be time consuming to set up as assembly of the container would have to be considered as well as the time it takes to write out each file, print and sort for storage in a logical manner such as alphabetically. ...read more.

Middle

Time, money and effort would have to be sacrificed in order to create the system, which although may not take up a substantial amount of time, may cause a backlog in the company's schedule. Potential advantages of this method however are that if the business sets up their own system, they know their exact requirements and specifications as well as the set-up being cost-effective. A third solution would be to ask a software company to set up a bespoke system (a piece of software suited entirely for the individual's needs). Firstly there is an obvious disadvantage to this solution, as putting this method into practise would cost the given company a substantial amount of money, which the business may not possess. However there are many advantages to a bespoke system which are as follows; exact requirements and specifications met, little possibility of error within the system ...read more.

Conclusion

The system may not be too advanced for the company's staff but not so primitive so it is not efficient. This is a good idea as yet again It saves the business time and money that could be spent on other things. Also, the system will have the advantage of being created professionally which may add to the appeal of the business choosing to opt for this option. To conclude, I have decided to select the method, for the company to use a system that has been set up specifically for a home based travel agency as after comparing all possible solutions, I felt that this option suited the needs of the travel agents best. I accept that I may come upon problems when creating this system but I am prepared to work through them to create the best possible system I can, that meets the specifications and given criteria perfectly. Susy Lumsden 10F1. Mr Alexander. ...read more.

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