UNIT 2B ICT IN ORGANISATION

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Basheer Zaheer        Report 2A & 2B         Mrs Maree/Mrs Heer

UNIT 2A AND 2B ICT IN ORGANISATION

ICT SYSTEMS FOR LEISURE

Task 1

Ticketing System Diagram

Task 2

The Software

Guildford Leisure Spectrum is the Largest Leisure Spectrum in the U.K. The Guildford Leisure Spectrum has several objectives that need to be met in order to run successfully. The Sales/Finance Department objectives that are similar to the Organisation objectives. The Leisure Centre has 37 different activities so the Sales Department wants to provide a quick efficient service to the customers on the tills. As I have said above that the Guildford Leisure Spectrum provides 37 different activities to the Customer so in order to sell tickets to the customer quick and efficient, the Sales Department uses Torex. Torex was installed in 2001, the hardware is much more powerful than the Old System so it help to meet the Organisation objective as, Torex holds a lot of data about customers and different range of tickets, Prices, different types of Day, different type of people, Family fun day tickets and etc. Torex holds details of all these different rates and discount. Another objective is that they want to reduce the time the customer’s spends waiting for the ticket. Moreover it also helps the Sales Department to stop the facility being double booked. Also the organisation wants to provide better facilities to the cashiers at the till to enable them carry out their job easily. An important objective is that they want to monitor each till and how much profit or loss is made. These objectives have been set by the Managing Department to provide an excellent service to the customers. There are also small objectives set by the Managing Department for example; to provide customers with prove of their ticket and correct details on it.

For any organisation to meet its objective it has to make changes in this case Guildford Spectrum Leisure Centre they have made a big change and that is they replaced their previous system LAB (Leisure & Amenity Booking System) with TLMS (Torex Leisure Management  System).  The old LAB system that was used by the organisation was too slow it meant that queues were built up so it wasn’t benefiting the Organisation or the Department.

In 2001 the Organisation started to use Torex. The new Software hardware is much more powerful than the old software, it is also easier for the staff to use. Different functions are colour coded. The software is used as a Touch Screen Monitor so it much quicker than the Staff. It also have disadvantage as for a new staff it is complicated to use.

How does it help to meet Guilford Leisure Spectrum objective?

Guildford Leisure Spectrum has 1.8 million customers a Year and brings in £10 million through booking in order to meet the objective of the Organisation, Guildford Leisure Spectrum uses Torex. Guildford Leisure Spectrum has several objectives: One of the objectives is that Leisure Centre wants to provide a quick efficient service to the customers on the tills. Another objective is that they want to reduce the time the customer’s spends waiting for the ticket.

The software helps the organisation meets it’s objectives as it has many benefits over the old system LAB. The new system is a lot faster which meets one of the organisation objectives as it will reduce the waiting time of the customers. The news systems hardware is more powerful this will protect the data and the system is less likely to crash. It is easy to use this gain provides the cashier with an easy system to use which enables them to give the tickets quicker. Different functions are colour coded this enables the cashiers to recognise the buttons and will serve the customer quickly and easily. It is with touch screen which is quicker to use as everything is on the screen as the cashier has to do is to click is and this makes the service faster and efficient for the customers too. The new system can store more information than the old system this helps the Sales/Finance Department to store more data in one system. Another important objective that the new system meets is that Torex provides them with monitoring of every till; using Torex they can monitor how much money is in each till and how it is brought. It can also see how much balance at the end of the day is in a till and finally how much profit or loss is made.

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Task 3

Hardware-Input Devices

Define Input

Any devices that feeds data into a computer. For example, a keyboard is an input device, whereas a display monitor is an output device. Input devices other than the keyboard are sometimes called alternate input devices. Mice, trackballs, and light pens are all alternate input devices.

Touch screen

A touch screen is a monitor screen that can detect and respond to something such as finder pressing on it. A touch screen is used by the Finance/Sales Department to sell tickets of activities to their ...

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