Using Information Technology to Develop a Restocking System for a Grocery Store.

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Using Information Technology to Develop a Restocking System for a Grocery Store.

Background

Over the years of retail, only one thing has become a main objective and that is to make the customer happy, ways of doing this is to have a fast service and make sure what the customer is looking for is available in the shop. My project will be to make restocking shelves in a grocery shop more efficient, and money saving process. This is chosen mainly because of the simplicity of the problem and many outcomes that can be achieved. A database is to be made because this project is about recording changes of the stock in a shop of which there is plenty of.

Analysis of Current System

The way that my client restocks shelves is to walk around the shop and look at all the shelves, and note down items which are low in numbers or which have totally run out. A major problem with this is that if a certain item has finished totally the shop owner does not know what goes there as she cannot remember every item in the shop. She remembers sometimes with a customer complaining that this item is not in stock, this giving the shop a bad name. After noting down what is required the owner goes to the cash and carry to buy the new stock.

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I have done an interview with the user to recognise what is required and notice anymore problems with the current system.

Q. Do you own a registered copy of Microsoft Access?

A.Yes

Q. Do you hold a good enough database that could hold a database?

A. Yes

Q. What are the major problems with the current system you have of restocking the shop?

A. Firstly it is not computer which by today’s standards is a big handicap. The current way of doing the operation is to look around all the shelves and take note of ...

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